5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Centre.

PROBLEMS RELATED TO INSTALLATION (PC MODE)

The monitor screen flickers.

Check if the signal cable between the computer and the monitor is securely connected and tightened.

(Refer to Connecting to a Computer)

PROBLEMS RELATED TO SCREEN

 

 

 

Screen is blank and power indicator is off.

 

Ensure that the power cord is firmly connected and the LCD monitor is on.

 

 

(Refer to Connecting to a Computer)

 

 

 

<Check Signal Cable> message

 

Ensure that the signal cable is firmly connected to the PC or video sources.

 

 

(Refer to Connecting to a Computer)

 

 

 

<Mode Not Supported> message

 

Check the maximum resolution and the frequency of the video adapter.

 

 

Compare these values with the data in the Preset Timing Modes Chart.

 

 

 

Picture rolls vertically.

 

Check if the signal cable is securely connected.Connect it again securely.

 

 

(Refer to Connecting to a Computer)

 

 

 

Image is not clear. Picture is blurred.

 

Run Frequency <Coarse > and <Fine> tuning.

 

 

Turn on again after removing all accessories(video extension cable, etc.)

 

 

Set resolution and frequency to the recommended ranges.

 

 

 

Picture image is unstable and vibrates.

 

Check if the resolution and frequency set for the computer video card falls

 

 

in the range supported by the monitor. If not, reset them referring to the

Ghost images are shown in the picture.

 

 

current <Picture> under the monitor menu and Preset Timing Modes.

 

 

 

 

 

The image is too light or too dark

 

Adjust the <Brightness> and <Contrast>

 

 

(Refer to the <Brightness>, <Contrast>)

 

 

 

Screen is blank and the power indicator light

 

The monitor is using its power management system

blinks every 0.5 or 1 seconds

 

Press a key on the keyboard

 

 

 

 

 

The screen is blank and is blinking.

 

If you see the <TEST GOOD>message on the screen when you press the

 

 

[MENU] button, check the cable connection between the monitor and the

 

 

computer to ensure that the connector is properly connected.

 

 

 

 

PROBLEMS RELATED TO AUDIO

 

 

 

No sound

 

Ensure that the audio cable is firmly connected to both the audio-in port on

 

 

your monitor and the audio-out port on your sound card.

 

 

(Refer to Connecting to a Computer)

 

 

Check the volume level.

 

 

 

The sound level is too low.

 

Check the volume level.

 

 

If the volume is still too low after turning the control to its maximum, check

 

 

the volume control on the computer sound card or software programme.

 

 

 

PROBLEMS RELATED TO REMOTE CONTROL

The remote control buttons do not respond.

Check the battery polarities (+/-).

Check if the batteries have been exhausted. Check if the power is on.

Check if the power cord is securely connected.

Check if a special fluorescent or neon lamp is on in the vicinity

Troubleshooting

5-2

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Samsung LS22PTESF/CH manual Before Requesting Service, Problems Related to Screen, Problems Related to Audio
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LS22PTESF/CH specifications

The Samsung LS22PTESF/CH is a versatile and feature-rich monitor designed for both professional and home use. This sleek 22-inch display provides an excellent visual experience while also promoting productivity and comfort for users.

One of the standout features of the LS22PTESF/CH is its high-resolution display, which offers a Full HD (1920 x 1080) resolution. This ensures that images and text appear sharp and clear, making it ideal for tasks that require precision, such as graphic design, video editing, and everyday office work. Coupled with an impressive 178-degree viewing angle, the monitor allows users to enjoy vibrant colors and consistent brightness from various positions, enhancing collaborative tasks and presentations.

The monitor utilizes Samsung's advanced panel technology, which significantly improves color accuracy and reproduction. With a 99% sRGB color gamut, the LS22PTESF/CH excels in delivering true-to-life colors that are essential for any creative professional. Furthermore, the monitor features a high dynamic contrast ratio, ensuring deeper blacks and brighter whites, contributing to a more immersive viewing experience.

In terms of ergonomics, the LS22PTESF/CH is equipped with adjustable height, tilt, and swivel functionalities, allowing users to customize their workspace for maximum comfort. This flexibility can reduce eye strain during long hours of use. Additionally, the monitor features an eye saver mode that minimizes blue light emission, further enhancing user comfort.

Connectivity is another strong point of the LS22PTESF/CH, offering a variety of ports including HDMI, D-Sub, and DisplayPort. This versatility ensures compatibility with a wide range of devices, from laptops to gaming consoles.

Energy efficiency is also a focus for Samsung with this model. The monitor meets Energy Star certification standards, indicating its environmentally friendly design without compromising performance.

In summary, the Samsung LS22PTESF/CH monitor stands out with its Full HD resolution, impressive color accuracy, ergonomic design, and comprehensive connectivity options. Whether for professional tasks or casual use, this monitor combines aesthetics with functionality, making it a solid choice for anyone looking to enhance their workspace.
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