10 故障排除指南

10.1联系三星客服中心前的要求

10.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果关闭屏幕电源后电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自诊断 测试。

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2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

10.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅 11.4标准信号模式表”),非最佳模式消息会短暂显示。

10.1.3 检查以下各项。

 

安装问题 (PC 模式)

 

 

 

屏幕不断启动和关闭。

 

检查本产品和 PC 之间是否已正确连接缆线,且

 

 

连接器已稳固锁定到位。

 

 

(请参阅 3.3连接并使用 PC

 

 

 

 

屏幕问题

 

 

 

电源 LED 不亮。屏幕无法切换。

 

检查是否已正确连接电源线。

 

 

(请参阅 3.3连接并使用 PC

 

 

 

显示检测信号线消息。

 

检查是否已正确连接本产品的缆线。

 

 

(请参阅 3.3连接并使用 PC

 

 

 

 

 

检查与产品连接的设备是否通电。

 

 

 

非最佳模式

 

如果来自显示卡的信号超过本产品的最高分辨率

 

 

或频率,则会显示此消息。

 

 

 

 

 

根据 “标准信号模式表”(第86页)更改最高分

 

 

辨率和频率以满足产品性能。

 

 

 

10 故障排除指南 78

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Samsung LS23B550VS/EN, LS27B550VS/EN manual 10 故障排除指南, 10.1 联系三星客服中心前的要求, 10.1.1 检测产品, 10.1.2 检查分辨率和刷新频率

LS23B550VS/EN, LS27B550VS/EN specifications

The Samsung LS27B550VS/CI, LS27B550VS/KZ, and LS23B550VS/EN are part of Samsung's B5 series of monitors, designed to cater to a wide range of professional and personal needs. These monitors are characterized by their advanced features, excellent display quality, and user-centric designs, making them a popular choice for both office and home use.

One of the standout features of these models is their high-resolution display, which offers vibrant colors and sharp details. The 27-inch LS27B550VS models provide a Full HD resolution of 1920 x 1080 pixels, while the 23-inch LS23B550VS delivers the same clarity in a slightly more compact design. This ensures that users can appreciate crisp images whether they're working on spreadsheets, enjoying multimedia content, or engaging in gaming.

Samsung's B5 series monitors incorporate various display technologies that enhance the viewing experience. The use of a VA panel allows for wider viewing angles and deeper blacks, making the screens suitable for collaborative work environments where multiple viewers are present. Additionally, the monitors feature a high contrast ratio, contributing to vivid colors and striking imagery.

Moreover, these monitors support AMD FreeSync technology, which helps eliminate screen tearing during fast-paced gaming or video playback. This results in a smoother visual experience, contributing to an immersive atmosphere for users who enjoy gaming or watching movies.

The LS27B550VS and LS23B550VS models also prioritize user comfort and convenience. They come equipped with an ergonomic stand that allows for height adjustments, tilt, and rotation, ensuring that users can find their ideal viewing position. This is particularly beneficial for long working hours, as it helps reduce strain on the neck and eyes.

In terms of connectivity, all three models feature multiple ports, including HDMI and DisplayPort, making them versatile for various devices such as laptops, desktops, and gaming consoles. Additionally, they are designed with a slim profile and minimal bezels, providing a modern aesthetic that fits well into any workspace or home setup.

In summary, the Samsung LS27B550VS/CI, LS27B550VS/KZ, and LS23B550VS/EN monitors combine advanced display technology, ergonomic design, and versatile connectivity options, making them ideal choices for professionals and home users alike who seek high-quality visuals and comfort in their daily tasks.