5-2常见故障检查

在要求售后服务前请进行以下检查。如该问题仍然存在,请联系离您最近的三星电子服务中心。

出现空白画面/无法打开本产品电源

电源线是否连接正确?

检查电源线的连接情况。

屏幕上是否出现了 “检查信号线”的消息?

检查 PC 与本产品之间的缆线连接。

 

如果在缆线已正确连接的情况下屏幕上出现了这条消息,则请

 

按本产品上的 /SOURCE 按钮,以重新检查输入信号。

屏幕上是否出现了 “非最佳模式”的消息?

在显卡输出信号超过本产品支持的最大分辨率或最高频率时会

 

出现这种情况。

 

在这种情况下,请为产品设置适当的分辨率和频率。

是否出现空白画面且电源 LED 1 秒的间隔不断闪烁?

当省电功能正在运行时会发生这种情况。

 

单击鼠标或按任意键便可恢复屏幕显示。

是否采用了 DVI 缆线进行连接?

如果您在 PC 启动后连接 DVI 缆线,或在使用 PC 时断开并重

 

新连接 DVI 缆线,则屏幕可能无图像显示,因为一些显卡无法

 

输出视频信号。

 

在这种情况下,连接 DVI 缆线后重启 PC

没有出现屏幕调整菜单 (OSD)

您是否取消了屏幕调整?

检查 <OSD 调整锁定> 功能是否被设置为 “Off”(关)。

颜色显示不正常/图片黑白显示

整个屏幕是否只显示同一颜色,就像透过玻璃纸看屏幕一样?

检查计算机的缆线连接。

 

重新将显卡完全插入计算机中。

 

检查 <单色调效果> 是否被设置为 <>

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

 

显示区域突然移至边缘或中间。

 

 

是否更换过显卡或驱动程序?

请按 [AUTO] 按钮,运行自动调整功能。

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。

 

请参阅 (标准信号模式表

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

图片失焦。

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。 请参阅 (标准信号模式表 )

色彩显示模式为 16 位 (16 色)。更换显卡后屏幕色彩发生了变化。

是否安装了本产品的设备驱动程序?

Windows ME/XP/2000:通过选择 “Control Panel”(控制面

 

板) Display”(显示) Settings”(设置)来重新

 

设置色彩。

显卡是否正确配置?

根据新的显卡驱动程序重新配置色彩。

 

 

 

连接显示器时,显示找到未知显示器:即插即用 “ (VESA DDC) 显示器)”。

 

 

是否安装了本产品的设备驱动程序?

根据驱动程序安装相关说明安装设备驱动程序。

参考显卡的 《用户手册》,检查显卡是否支持所有的即插即用

根据驱动程序安装相关说明安装设备驱动程序。

(VESA DDC) 功能。

 

当我观察产品外部边缘时,发现有小型异物。

这是本产品的专门设计,在其黑色边缘上涂上一层透明物质,以使颜色变得柔和,因此可能会出现此类物质。这并不是本产品的 缺陷。

启动计算机时出现哔哔摂的声音。

如果在启动计算机时这样的声音出现了 3 次或 3 次以上,则请寻求计算机的售后服务。

故障排除

5-2

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Samsung LS20NVTABW/EN, LS23NVTABW/EN, LS23NVTABW/ZA manual 2常见故障检查

LS23NVTABW/ZA, LS23NVTABW/EN, LS20NVTABW/EN specifications

The Samsung LS20NVTABW/EN and LS23NVTABW/EN are notable LCD monitors designed to deliver impressive visual experiences for both traditional and modern usage scenarios. These models are tailored for users seeking reliability and performance in their daily computing tasks, whether for productivity, entertainment, or gaming.

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Moreover, connectivity options are versatile, featuring HDMI and VGA ports that allow for seamless integration with various devices, including laptops, desktops, and gaming consoles. This compatibility makes the monitors ideal for a wide range of applications, from business environments to home entertainment setups.

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In summary, the Samsung LS20NVTABW/EN and LS23NVTABW/EN monitors stand out due to their Full HD resolution, LED backlighting, ergonomic design, and comprehensive connectivity options. They are designed to meet the diverse needs of modern users, providing an excellent blend of performance, comfort, and energy efficiency, making them a worthy addition to any workspace or entertainment hub.