10 故障排除指南

10.1联系三星客服中心前的要求

10.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果关闭屏幕电源后电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自诊断 测试。

1

2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

10.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅 11.3标准信号模式表”),非最佳模式消息会短暂显示。

10.1.3 检查以下各项。

 

安装问题 (PC 模式)

 

 

 

屏幕不断启动和关闭。

 

检查本产品和 PC 之间是否已正确连接缆线,且

 

 

连接器已稳固锁定到位。(请参阅 3.3连接并

 

 

使用 PC

 

 

 

 

屏幕问题

 

 

 

电源 LED 不亮。屏幕无法切换。

 

检查是否已正确连接电源线。(请参阅 3.3

 

 

接并使用 PC

 

 

 

显示检测信号线消息。

 

检查是否已正确连接本产品的缆线。(请参阅

 

 

3.3连接并使用 PC

 

 

 

 

 

检查与产品连接的设备是否通电。

 

 

 

非最佳模式

 

如果来自显示卡的信号超过本产品的最高分辨率

 

 

或频率,则会显示此消息。

 

 

 

 

 

根据 “标准信号模式表”(第78页)更改最高分

 

 

辨率和频率以满足产品性能。

 

 

 

10 故障排除指南 72

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Samsung LS24B750VS/EN, LS27B750VS/EN manual 10 故障排除指南, 10.1 联系三星客服中心前的要求, 10.1.1 检测产品, 10.1.2 检查分辨率和刷新频率

LS27B750VS/EN, LS24B750VS/EN specifications

Samsung has consistently been at the forefront of display technology, and its LS24B750VS/EN, LS27B750HS/EN, and LS27B750VS/EN models are no exception. These monitors embody superior performance, cutting-edge features, and a sleek design tailored for both professional use and personal entertainment.

The LS24B750VS/EN, with its 24-inch display, offers an impressive resolution of 1920 x 1200 pixels, providing users with crystal-clear visuals. Its high pixel density delivers sharp images and vibrant colors, making it suitable for graphic design, video editing, and gaming. The model is equipped with Samsung's Advanced PLS (Plane-to-Line Switching) technology, which not only ensures wide viewing angles but also improves color accuracy and brightness consistency across the screen. This makes it ideal for collaborative work environments where multiple people need to view the display simultaneously.

Transitioning to the LS27B750HS/EN and LS27B750VS/EN, both featuring 27-inch screens, these models take the visual experience a step further with a stunning WQHD (2560 x 1440) resolution. The larger display size, coupled with the higher resolution, allows for a more immersive experience, making them perfect for creative professionals and serious gamers who require precise color representation and detailed visuals. Both models utilize the same advanced PLS technology, ensuring excellent color reproduction and wide viewing angles.

A notable characteristic across these monitors is their ergonomic designs. They come with adjustable stands, allowing users to tilt, swivel, and adjust the height for optimal viewing comfort. This feature is particularly beneficial for long working hours, reducing strain on the neck and eyes.

Samsung's LS series also integrates various connectivity options, including HDMI, DisplayPort, and USB ports, making it easy to connect to a range of devices. Additionally, their compatibility with VESA mounts provides further flexibility in setup and arrangement.

Another key feature is the inclusion of Eye Saver Mode and Flicker-Free technology, which help to minimize eye strain during extended use. By reducing blue light emissions and eliminating flicker, these monitors create a healthier viewing environment, thereby enhancing productivity.

Overall, the Samsung LS24B750VS/EN, LS27B750HS/EN, and LS27B750VS/EN models offer a compelling combination of advanced display technology, ergonomic design, and user-friendly features. Whether for professional use or personal enjoyment, these monitors provide a reliable and high-quality visual experience that stands out in today's competitive market.