Samsung LS22D300BY/CH, LS24D340HSX/EN, LS24D300HS/EN Screen issue, Not Optimum Mode is displayed

Models: LS24D300HL/UE LS24D300HL/EN LS19D300NY/KZ LS22D300NY/XV LS24D300HS/UE LS20D300BY/EG LS24D300HS/CH LS22D300NY/EN LS22D300BY/ZN LS20D300HY/ZN LS22D300HY/EN LS22D300HY/CH LS20D300HY/RU LS22D300NYI/RU LS20D300HYMXV LS19D300NY/ZR LS20D300BY/ZR LS20D300HY/UE LS22D300HY/UE LS24D300HL/ZR LS22D300NY/CH LS20D300HSI/RU LS24D300HS/KZ LS20D300BY/SM LS24D300HL/RU LS19D300NYMXV LS20D300BY/ZN LS24D300HL/ZN LS24D300BL/ZN LS20D300BY/UE LS24D300HL/CH LS22D300BY/CH LS22D300HYI/RU LS24D300HL/XV LS22D300BY/UE LS19D300NY/CH LS24D300HSI/RU LS24D300HS/ZN LS22D300NY/UE LS22D300BY/ZR LS24D300HS/EN LS24D300BL/CH LS24D300BSY/CH LS24D340HSX/EN LS19D300NY/CI LS24D300HS/ZR LS24D300BS/ZN LS24D300HLR/EN LS19D300NY/EN

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9Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 104).

 

 

The images on the screen look distorted.

Check the cable connection to the product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product.

screen.

Next, if required, change the settings, referring to

 

 

Standard Signal Mode Table (page 104) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

 

 

 

White does not really look white.

Change the COLOR settings.

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

9 Troubleshooting Guide 90

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Samsung LS22D300BY/CH, LS24D340HSX/EN, LS24D300HS/EN, LS24D300HL/EN manual Screen issue, Not Optimum Mode is displayed

LS24D300HL/UE, LS24D300HL/EN, LS19D300NY/KZ, LS22D300NY/XV, LS24D300HS/UE specifications

The Samsung LS24D300HS/EN, LS19D300NY/EN, LS22D300HY/EN, LS22D300NY/EN, and LS24D300HL/EN represent a range of versatile monitors designed to meet diverse needs in the realm of computing and multimedia consumption. These models are particularly well-suited for users seeking high-quality displays for work, gaming, and entertainment.

A standout feature across this series is the LED backlighting, which enhances brightness and contrast in images while also ensuring energy efficiency. This technology results in vivid colors and deep blacks, creating an engaging viewing experience for users whether watching movies or playing games.

The monitors are equipped with a variety of display sizes, making them adaptable for different workstation setups. The LS24D300HS/EN and LS24D300HL/EN, with their larger screen real estate, provide ample space for multitasking, while the LS19D300NY/EN and LS22D300HY/EN cater to users who prefer compact options without sacrificing quality.

These monitors also showcase a Full HD resolution of 1920x1080 pixels, delivering crisp and clear images. This level of detail is ideal for professionals in graphic design, video editing, and any field where high-quality visuals are paramount. Furthermore, the fast response time minimizes blurriness and ghosting effects during fast-paced action sequences, making these models suitable for gamers seeking competitive advantages.

In terms of connectivity, these models offer multiple ports including HDMI and VGA options, allowing for easy connections to various devices, such as laptops, gaming consoles, and desktop computers. This flexibility ensures that users can easily integrate the monitors into their existing setups.

Samsung has also incorporated advanced image enhancement technologies, such as Samsung’s MagicAngle and MagicBright, which optimize brightness and color settings based on different viewing angles, ensuring consistent image quality from various positions.

With sleek designs and slim bezels, these monitors not only deliver on performance but also aesthetically complement any workspace. Their energy-efficient features help reduce overall power consumption, making them an environmentally friendly choice for everyday users.

Overall, the Samsung LS24D300HS/EN, LS19D300NY/EN, LS22D300HY/EN, LS22D300NY/EN, and LS24D300HL/EN models bring together essential features, advanced technologies, and elegant designs, catering to users who demand both functionality and style in their display solutions.