9 故障排除指南

9.1联系三星客服中心前的要求

9.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自 诊断测试。

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2

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4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

9.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅“10.4标准信号模式表),非最佳模式消息会短暂显示。

9.1.3 检查以下各项。

安装问题 (PC 模式)

问题

解决方案

 

 

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且

 

连接器已稳固锁定到位。

 

(请参阅“2.2连接并使用 PC”

 

 

屏幕问题

问题

解决方案

 

 

电源 LED 不亮。屏幕无法开启。

检查是否已正确连接电源线。

 

(请参阅“2.2连接并使用 PC”

 

 

显示检测信号线消息。

检查是否已正确连接本产品的缆线。

 

(请参阅“2.2连接并使用 PC”

 

 

 

检查与产品连接的设备是否通电。

 

 

9 故障排除指南 70

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Samsung LS24D590PLX/EN, LS27D590PSX/EN manual 故障排除指南, 联系三星客服中心前的要求, 1 检测产品, 2 检查分辨率和刷新频率, 3 检查以下各项。

LS27D590PSX/EN, LS24D590PLX/EN specifications

The Samsung LS24D590PLX/EN and LS27D590PSX/EN are dynamic monitors designed to cater to both personal and professional needs. Featuring a stylish design and advanced display technologies, these models stand out in the market for their impressive performance and versatility.

With a sleek ultra-narrow bezel, the LS24D590 and LS27D590 series enhance the immersive viewing experience. The minimalistic design allows for seamless multi-monitor setups, increasing productivity for users who require multiple screens for their tasks. The models are available in 24-inch and 27-inch variants, making them suitable for any workspace or entertainment system.

At the core of these monitors is the PLS (Plane to Line Switching) technology. Offering wider viewing angles compared to traditional TN panels, the PLS technology ensures that colors remain vibrant and accurate, even when viewed from off-angles. This feature is particularly beneficial for graphic designers and video editors who need precise color representation in their work.

The LS24D590 and LS27D590 boast Full HD resolution of 1920 x 1080 pixels, providing sharp and clear images. This high resolution is ideal for gaming, streaming, and multimedia tasks, delivering life-like visuals. Coupled with a 60Hz refresh rate, users can expect smooth motion during fast-paced action, making these monitors perfect for gaming enthusiasts.

Another standout feature is the Samsung Magic Upscale technology. This innovative feature enhances the quality of lower resolution content, providing an upgrade in visual fidelity. Whether users are watching videos, playing games, or working on documents, the monitors ensure that every detail is sharp and clear.

Samsung has also incorporated Flicker-Free technology and Eye Saver Mode in these models, addressing concerns about eye strain during long periods of use. By minimizing flicker and reducing blue light emissions, these features make the LS24D590 and LS27D590 suitable for extended viewing sessions, ensuring comfort and eye health.

Connectivity options include VGA, HDMI, and DisplayPort, making it easy to connect various devices, from PCs to gaming consoles. The monitors are also equipped with built-in speakers, providing convenient audio playback without the need for external speakers.

Overall, the Samsung LS24D590PLX/EN and LS27D590PSX/EN monitors combine sleek design, advanced display technologies, and user-friendly features, making them a compelling choice for anyone in need of reliable and high-quality visual performance. Whether for work or leisure, these monitors deliver an outstanding viewing experience.