Check the following.

Installation issue (PC mode)

Issues

Solutions

 

 

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connectors are locked.

 

 

Blank spaces are found on all four sides of the screen when

The blank spaces found on the screen have nothing to do with the product.

an HDMI or HDMI-DVI cable is connected to the product and

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the

PC.

screen size in the HDMI or DVI settings for the graphics card.

 

If the graphics card settings menu does not have an option to adjust the screen size, update the

 

graphics card driver to the latest version.

 

(Please contact the graphics card or computer manufacturer for further details about how to adjust

 

the screen settings.)

 

 

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch on.

Check that the power cable is connected properly.

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the product.

 

 

 

Check that the device connected to the product is powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to suit the product performance, referring to Standard

 

Signal Mode Table (P.70).

 

 

The images on the screen look distorted.

Check the cable connection to the product.

 

 

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Samsung LS24E510CS/KZ, LS24E500CS/EN, LS27E500CSZ/EN Check the following, Issues Solutions, Not Optimum Mode is displayed

LS24E510CS/CI, LS24E500CS/CI, LS27E510CS/CI, LS24E510CS/KZ, LS27E510CS/KZ specifications

The Samsung LS24E500CS/EN and LS27E500CSZ/EN are two models that stand out in the market for their optimal blend of visual performance, innovation, and user-friendly features. These monitors are designed for users seeking a reliable display solution for everyday computing tasks, multimedia consumption, and even gaming.

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