8 故障排除指南

8.1联系三星客服中心前的要求

8.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果关闭屏幕电源后电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自诊断 测试。

1

2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

8.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅 9.4 标准信号模式表”),非最佳模式消息会短暂显示。

8.1.3 检查以下各项

 

安装问题 (PC 模式)

 

 

 

屏幕不断启动和关闭。

 

检查产品与 PC 之间缆线的连接情况,确保连接

 

 

是安全的。(请参阅 2.2 连接并使用 PC

 

 

 

 

 

 

 

屏幕问题

 

 

 

电源 LED 不亮。屏幕无法切换。

 

检查是否已正确连接电源线 (请参阅 2.2 连接

 

 

并使用 PC

 

 

 

显示检测信号线消息。

 

检查是否已正确连接本产品的缆线。(请参阅

 

 

2.2 连接并使用 PC

 

 

 

 

 

检查与产品连接的设备是否通电。

 

 

 

非最佳模式

 

如果来自显示卡的信号超过本产品的最高分辨率

 

 

或频率,则会显示此消息。

 

 

 

 

 

根据 “标准信号模式表”根据 “标准信号模式

 

 

表”更改最高分辨率和频率以满足产品性能。

 

 

 

屏幕上图像失真。

 

检查本产品的缆线连接 (请参阅 2.2 连接并使

 

 

PC

 

 

 

8 故障排除指南 71

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Samsung LS27A850DS/EN, LS27A850DSR/EN manual 联系三星客服中心前的要求, 1 检测产品, 2 检查分辨率和刷新频率

LS27A850DS/EN, LS27A850DSR/EN specifications

The Samsung LS27A850 series of monitors represents a blend of innovative technology and user-centric design, aimed at delivering an exceptional visual experience for professionals and casual users alike. The models LS27A850DS/XJ, LS27A850DSSCI, LS27A850DSR/EN, LS27A850DSQSCI, and LS27A850DS/CI are known for their high resolution, color accuracy, and ergonomic features.

One of the standout characteristics of the LS27A850 series is its remarkable 4K UHD (3840 x 2160) resolution, providing four times the pixel density of Full HD. This results in incredibly sharp images and allows users to view intricate details that might be lost on lower resolution screens. The monitor's large 27-inch display is perfect for multitasking, enabling users to run multiple applications side by side with ease.

Color accuracy is another key feature of the Samsung LS27A850 monitors. They cover 99% of the sRGB color gamut and up to 100% of the Adobe RGB color space, making them ideal for creative professionals engaged in graphic design, video editing, and photography. With support for HDR10, users can expect a wider dynamic range and enhanced contrast, resulting in more vivid and lifelike images.

In terms of connectivity, the LS27A850 series is equipped with a diverse range of ports, including DisplayPort, HDMI, and USB-C, facilitating seamless connections with various devices, such as laptops, desktops, and mobile devices. The USB-C interface also supports data transfer and charging, further enhancing the monitor's versatility.

Ergonomics is a crucial aspect of the LS27A850's design. The monitor boasts an adjustable stand that allows for height, tilt, and swivel adjustments, ensuring that users can achieve their desired viewing angle for maximum comfort during extended use. This feature is particularly beneficial for professionals who spend long hours in front of their screens.

The monitor is also integrated with Eye Saver Mode and Flicker Free technology, which help reduce eye strain during prolonged usage, making it an excellent choice for work environments that demand extended screen time.

Overall, the Samsung LS27A850 series demonstrates a commitment to quality and innovation, embodying the best in display technology with its stunning resolution, exceptional color performance, versatile connectivity options, and user-friendly ergonomics. Whether for professional applications or personal use, these monitors deliver a superior visual experience that stands out in today's competitive market.