章节12

故障排除指南

Samsung 客户服务中心联系之前的要求

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

检测产品

使用产品检测功能检查您的产品是否正常工作。

如果关闭屏幕电源后电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行 自诊断测试。

1.关闭 PC 和产品的电源。

2.拔下本产品的缆线。

3.打开本产品电源。

4.如果显示检测信号线消息,表示本产品正常工作。

注意

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

检查分辨率和刷新频率

对于超过支持的分辨率的模式(请参阅预置计时模式),非最佳模式消息会反复显示。

检查以下各项。

安装问题(PC 模式)

故障排除

解决方案

 

 

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且连接器已稳固

 

锁定到位。

屏幕问题

 

 

 

故障排除

解决方案

 

 

电源 LED 不亮。屏幕无

确保连接了电源线。

法切换。

 

显示检测信号线消息。

检查是否已正确连接本产品的缆线。

 

检查与产品连接的设备是否通电。

屏幕上显示非最佳模

如果来自显卡的信号超过本产品的最高分辨率或频率,则会显

消息。

示此消息。

 

根据产品规格,参照标准信号模式表设置最高分辨率和频

 

率。

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Samsung LS27B970DS/EN, LS27B971DS/EN manual 故障排除指南, Samsung 客户服务中心联系之前的要求, 检测产品, 检查分辨率和刷新频率, 检查以下各项。

LS27B971DS/EN, LS27B970DS/EN specifications

The Samsung LS27B970DS/EN is a premium 27-inch monitor that caters to the needs of creatives, professionals, and gaming enthusiasts, bringing a host of advanced features and technologies designed to enhance productivity and provide an immersive visual experience.

At the heart of the LS27B970DS/EN is its stunning 4K UHD resolution, boasting a crisp pixel density that ensures sharp and detailed imagery. This high resolution is complemented by Samsung's Quantum Dot technology which delivers a broader color spectrum and vibrant visuals, providing exceptional color accuracy and making it ideal for graphic design, photo editing, and video production. The monitor covers 99% of the Adobe RGB color space, ensuring that professionals can work with confidence that their designs are true to life.

Another notable feature is the display's HDR10 compatibility, allowing users to experience a wider dynamic range of brightness and contrast. This feature significantly enhances the viewing experience, making images appear more realistic with deeper blacks and brighter highlights. Furthermore, the LS27B970DS/EN incorporates a peak brightness of up to 600 nits, making it suitable for various lighting environments.

To optimize the ergonomics, the monitor comes with a versatile stand that supports height, tilt, swivel, and pivot adjustments. This flexibility allows users to find the perfect viewing angle, promoting a comfortable working environment for extended sessions. For added convenience, the LS27B970DS/EN features built-in KVM switch capabilities, enabling users to control multiple devices seamlessly with a single keyboard and mouse, which is perfect for multitasking between workstation and laptop.

Performance-wise, the monitor offers a rapid 240Hz refresh rate alongside a 1ms response time, making it a formidable option for gamers. The low input lag ensures a smooth and responsive gaming experience, which is crucial for fast-paced titles. In addition, AMD FreeSync support reduces screen tearing, further enhancing gameplay fluidity.

Connectivity is another strong point for this model. It includes multiple ports such as HDMI, DisplayPort, USB-C, and USB 3.0, providing ample options for connecting various devices. The USB-C port also supports power delivery, allowing users to charge their laptops while providing a data connection.

In summary, the Samsung LS27B970DS/EN combines cutting-edge technologies with practical features, catering to both professional and recreational use. Its remarkable visual performance, ergonomic design, and versatile connectivity options make it an standout choice in the high-end monitor market.