Troubleshooting Management Connections

EMULEX MODEL 375 SAN STORAGE SWITCH

USER’S GUIDECHAPTER 4: TECHNICAL REFERENCE

TROUBLESHOOTING MANAGEMENT CONNECTIONS

Problem	Recommended Action

Serial cable installed	1.	Cycle power by reinstalling the power cord.
but connection does	2.	Check the terminal emulation program’s serial port parameters.
not appear on terminal	3.	Replace the serial cable. (Make sure it is a null modem cable.)

Ethernet cable	1.	Ensure that a crossover ethernet cable is used (unless using an
installed but Web		ethernet hub).
Manager does not	2.	Check the IP addresses on the switch and workstation as follows:
appear		At a command line prompt, type ping DNSorIP (where DNSorIP is the

		switch’s DNS name or IP address) and press ENTER.
		If a “Reply from…” or “...is alive...” message appears, the devices can
		communicate.
		If a “Request timed out” message appears (or the command times out),
		the devices cannot communicate. Trace the cabling. If needed,
		reconnect the devices.

Operational Condition	Recovery

Rx_los is asserted by	The port stays bypassed until rx_los is de-asserted. At that time, the port
an SFP/GBIC	insertion will be automatically retried. The port continues to stay bypassed
	until the port can pass the port insertion criteria.

Tx_fault is asserted by	The port stays bypassed until tx_fault is de-asserted. At that time, the port
an SFP/GBIC	insertion will be automatically retried. The port continues to stay bypassed
	until the port can pass the port insertion criteria.

F8 Failure notification	The switch automatically tries to re-insert the device, by sending F7
is received by the port	Initialization notifications to the device connected to the bypassed port.
(when the LIP F8	The port continues to stay bypassed until the device returns F7
Recover policy is	Initialization notifications to the port and passes the port insertion criteria.
enabled)

Loss of Sync (>100ms)	The port stays bypassed until a signal is re-established. At that time, the
	port insertion will be automatically retried. The port continues to stay
	bypassed until the port can pass the port insertion criteria.

Firmware Initiated	The port stays bypassed until the firmware sets the port control back to
	automatic. At that time, the port insertion will be automatically retried. The
	port continues to stay bypassed until the port can pass the port insertion
	criteria.

EMULEX CORPORATION

PART NUMBER 00041392-002 REV. B