Troubleshooting | Uniden EXI3226 specs

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom		Suggestion

The charge/in use LED won’t	•	Make sure the AC adapter is plugged into the base unit and wall outlet.
light when the handset is	•	Make sure the handset is properly seated on the base unit.
placed on the base unit.	•	Make sure the charging contacts on the handset and base unit are clean.

The audio sounds weak	•	Press channel during a call to help eliminate background noise.
and/or scratchy.	•	Make sure that the base unit antenna is in a vertical position.
	•	Move the handset and/or base unit to a different location away from metal
	•	objects or appliances and try again.
	•	Make sure that you are not too far from the base.

Can’t make or receive calls.	•	Check both ends of the base unit telephone line cord.
	•	Make sure the AC adapter is plugged into the base unit and wall outlet.
	•	Disconnect the AC adapter for a few minutes, then reconnect it.
	•	Change the digital security code (See page 45).
	•	Make sure line 1 or line 2 is pressed.
The handset doesn’t ring	•	The battery pack may be weak. Charge the handset on the base unit for
or receive a page.	•	more than 15 hours.
	•	The handset may be too far away from the base unit.
	•	Place the base unit away from appliances or metal objects.
	•	Change the digital security code (See page 45).
Severe noise interference.	•	Keep the handset away from microwave ovens, computers, remote control
		toys, wireless microphones, alarm systems, intercoms, room monitors,
	•	fluorescent lights, and electrical appliances.
	•	Move to another location or turn off the source of interference.
The Caller ID/CIDCW does	•	The handset was picked up before the second ring.
not display.	•	The call was placed through a switchboard.
	•	Call your local telephone company to verify your Caller ID service is current.
	•	Make sure that the CIDCW option is set to “On”.

[ 48 ] A D D I T I O N A L I N F O R M AT I O N

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Image 48

Uniden EXI3226 manual Troubleshooting, Symptom Suggestion Charge/in use LED won’t

Contents

Page Page To Change Caller ID Options To Choose the Language Contents Welcome Features Controls and Functions 41 42 43 44 Setting up the Phone Do the following steps Install the rechargeable battery pack into the handset Getting Started Battery use time per charge Low battery alertCleaning the charging contacts Connect the base unit For 2 line subscriptions Setting the handset retainer clip for wall mounting Mounting the Base Unit on a WallStandard wall plate mounting Direct wall mounting Setting Menu Options To change your AutoTalk and Cidcw Choosing the dialing mode To Enter Your Area Code Int’c orPress select/vol/ring Setting the language Making and Receiving Calls Basic 2-line operation Adjusting the Ringer and Earpiece/Speaker Volume Ringer volumeEarpiece volume Base ringer volume Tone Dialing Switch-over RedialTraveling Out-of-Range Tip Using the Page Feature Selecting a Different ChannelFlash and Call Waiting Using the Speakerphone Answering a Call from the BaseAnswering a Call from the Handset Dialing from Talk Mode Dialing from Standby ModeMaking a Call from the Base Making a Call from the Handset Using the Speakerphone Mute Feature Placing a Call on Hold Line Operation Extension In Use Way Conferencing Press hold. The line 1 and line 2 LEDs flash red Press intercom on the base to contact the handset Using Your EXI3226 intercom Paging from the base to handsetPaging from the handset to base Transferring Calls Press intercom/ /int’c Storing Phone Numbers and Names With the handset With the base Steps for Entering Names and Special Characters If you make a mistake while entering a nameSelect/vol/ring Making Calls with Memory Dialing Press line 1 or line 2. The number dialsPress line 1 or line Chain Dialing Editing a Stored Name and/or Phone Number Press select/vol/ring. The display Erasing a Stored Name and Phone Number Press select/vol/ring or delete/flash With the base When the Telephone Rings Caller ID Viewing the Caller ID Message List Press cid/menu/hold Long Distance calls and Area Cord Setting/Cancellation ConfInt’c Storing a Caller ID number in a memory location Deleting Information from the Caller ID List Deleting a Caller ID messagePress delete/flash Using Cidcw Caller ID on Call Waiting Deleting all Caller ID name/numbers Changing the Digital Security Code Installing the Beltclip Headset InstallationTo attach the beltclip To remove the beltclip Maintenance Battery replacement and handlingPower Failure When the handset or base unit becomes slightly dirty Troubleshooting Symptom Suggestion Charge/in use LED won’t Liquid Damage Case Action Battery Information General InformationAC Adapter Information Precautions Installation Considerations Industrial Canada Information Terminal Equipment Radio Equipment Index K, L At Uniden, we’ll take care of you Please do not Return this Product to the Place of Purchase