9Guide de dépannage

9.1Exigences préalables à tout contact avec le service clientèle de Samsung

9.1.1 Test du produit

Avant de contacter le service clientèle de Samsung, nous vous invitons à tester votre produit en suivant la procédure décrite ci-après. Si le problème persiste, contactez le service clientèle.

Vérifiez que votre produit fonctionne normalement en utilisant la fonction de test appropriée.

Si l'écran est hors tension et que le voyant d'alimentation clignote alors que le produit est correctement branché à un PC, procédez à un test d'auto-diagnostic.

1

2

3

4

Mettez hors tension l'ordinateur et l'appareil.

Débranchez le câble du produit.

Met l'appareil sous tension.

Si le message Vérif. câble signal apparaît, le produit fonctionne normalement.

Si l'écran reste noir, vérifiez l'ordinateur, le contrôleur vidéo et le câble.

9.1.2 Vérification de la résolution et de la fréquence

Si un mode dépassant la résolution prise en charge est utilisé (consultez la section "10.3 Tableau des modes de signal standard"), le message Mode non optimal apparaîtra pendant un court moment.

9.1.3 Vérifiez les éléments suivants :

Problème d'installation (mode PC)

Problèmes

Solutions

 

 

L'écran s'allume et s'éteint continuellement.

Vérifiez que le câble est correctement branché

 

entre le produit et le PC et que les connecteurs

 

sont bien verrouillés. (Consultez la section "2.2

 

Connexion et utilisation d'un ordinateur".)

 

 

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Samsung LS27D391HS/EN manual Guide de dépannage, Test du produit, 2 Vérification de la résolution et de la fréquence
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LS27D391HS/EN, LS24D391HL/EN specifications

The Samsung LS27D391HSX/CI and LS24D391 series monitors are a remarkable blend of innovation, style, and performance, designed to enhance user experience for both work and entertainment. These models are equipped with a range of features and technologies that make them stand out in the competitive monitor market.

One of the main highlights of these monitors is their display technology. They utilize a PLS (Plane to Line Switching) panel, which offers wide viewing angles and vibrant color reproduction. With a high resolution of Full HD (1920 x 1080), images are crisp and detailed, making them ideal for everything from casual browsing to professional design work. The ability to display 16.7 million colors ensures that viewers will enjoy a rich and immersive visual experience.

The design of the LS27D391HSX/CI and LS24D391 monitors is both sleek and streamlined. The ultra-slim bezels create a modern aesthetic that not only looks good but also minimizes distractions, allowing users to immerse themselves in their work or entertainment. The ergonomic stand offers tilt adjustments, enabling users to find the most comfortable viewing angle. Additionally, the monitors are VESA mount compatible, providing flexibility in how they are positioned in any workspace.

Samsung's Eye Saver Mode technology is another key feature of these monitors. This technology reduces blue light emissions, which can strain the eyes during extended usage periods. Combined with Flicker-Free technology, it creates a more comfortable viewing experience, reducing the risk of eye fatigue.

Connectivity options are practical and versatile, including HDMI and VGA inputs. This allows users to easily connect to a variety of devices, such as laptops, gaming consoles, or desktop computers. The plug-and-play functionality makes setup quick and hassle-free.

In terms of overall performance, the LS27D391HSX/CI and LS24D391 series monitors deliver smooth operation with a quick response time, making them suitable for fast-paced gaming and video playback. They are designed to cater not just to gamers but to professionals who require precision in color and clarity.

In summary, the Samsung LS27D391HSX/CI, LS24D391HLX/KZ, LS24D391HLX/CI, and LS24D391HL/EN models offer an impressive combination of technological advancements, aesthetic appeal, and user-friendly features, making them a valuable addition for anyone in need of a high-quality monitor. Whether for work or leisure, these monitors deliver exceptional performance that is sure to satisfy a wide range of users.
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