5-2常见故障检查

在要求售后服务前请进行以下检查。如该问题仍然存在,请联系离您最近的三星电子服务中心。

出现空白画面/无法打开本产品电源

 

 

电源线是否连接正确?

检查电源线的连接情况。

 

 

屏幕上是否出现了 “检测信号线" 消息?

检查 PC 与本产品之间的缆线连接。

 

如果在缆线已正确连接的情况下屏幕上出现了这条消息,则请

 

按本产品上的 按钮,以重新检查输入信号。

 

 

屏幕上是否出现了 “非最佳模式”的消息?

在显卡输出信号超过本产品支持的最大分辨率或最高频率时会

 

出现这种情况。

 

在这种情况下,请为产品设置适当的分辨率和频率。

 

 

是否出现空白画面且电源 LED 1 秒的间隔不断闪烁?

当省电功能正在运行时会发生这种情况。

 

单击鼠标或按任意键便可恢复屏幕显示。

 

 

是否采用了 DVI 缆线进行连接?

如果您在 PC 启动后连接 DVI 缆线,或在使用 PC 时断开并重

 

新连接 DVI 缆线,则屏幕可能无图像显示,因为一些显卡无法

 

输出视频信号。

 

在这种情况下,连接 DVI 缆线后重启 PC

 

 

使用 HDMI HDMI-DVI缆线连接显示器与 PC 时,屏幕顶部

屏幕中的空白区域并非显示器产生的。

和底部出现空白区域。

该问题是 PC 或显卡导致的。在显卡设置菜单的 HDMI DVI

 

选项中调节屏幕大小,即可解决该问题。

 

如果显卡设置菜单中没有调节屏幕大小的选项,请将显卡驱动

 

程序更新至最新版本。

 

(有关调节屏幕设置的详细信息,请咨询显卡或计算机制造商。

 

)

 

 

没有出现屏幕调整菜单 (OSD)

 

 

您是否取消了屏幕调整?

检查 OSD 调整锁定 功能是否被设置为关。

 

 

颜色显示不正常/图片黑白显示

 

 

整个屏幕是否只显示同一颜色,就像透过玻璃纸看屏幕一样?

检查计算机的缆线连接。

 

重新将显卡完全插入计算机中。

 

检查 <单色调效果> 是否被设置为 <>

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

显示区域突然移至边缘或中间。

 

 

是否更换过显卡或驱动程序?

请按 [AUTO] 按钮,运行自动调整功能。

 

 

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。

 

请参阅 (标准信号模式表)

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

图片失焦。

 

 

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。

 

请参阅 (标准信号模式表)

 

 

5-2

故障排除

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Samsung LS27EFHKUF/EN manual 2常见故障检查, 出现空白画面/无法打开本产品电源, 没有出现屏幕调整菜单 Osd。

LS27EFHKUF/EN specifications

The Samsung LS27EFHKUF/EN, part of the innovative Odyssey series, is a cutting-edge 27-inch monitor designed for gamers and professionals alike. It showcases Samsung's commitment to excellence through its exceptional display performance and advanced features, making it a standout choice in the competitive monitor market.

At the core of the LS27EFHKUF/EN is its vibrant QLED technology, which delivers stunning visuals with vivid colors and deep contrasts. This monitor boasts a 2560 x 1440 resolution, often referred to as QHD, ensuring sharp imagery and enhancing the overall gaming experience. The Quantum Dot technology enhances color accuracy, providing up to 125% sRGB coverage. This means that users can expect lifelike images that pop, whether in gaming sessions or when working on graphic design projects.

A standout feature of the LS27EFHKUF/EN is its impressive refresh rate of 165Hz, paired with a rapid 1ms response time. This combination effectively minimizes motion blur, allowing fast-paced games to be displayed smoothly. The monitor is also compatible with NVIDIA G-SYNC technology, ensuring tear-free gaming by synchronizing the display’s refresh rates with the GPU, improving gameplay fluidity for the most demanding titles.

In terms of ergonomics, the LS27EFHKUF/EN is designed with user comfort in mind. It includes adjustable height, tilt, and swivel features, enabling users to find the most comfortable viewing angle for extended use. The sleek, minimalistic design accentuates any setup, while the slim bezels maximize screen real estate without distraction.

Additionally, the monitor features multiple connectivity options, including DisplayPort and HDMI inputs, making it versatile for various devices. Furthermore, it includes USB ports for easy connectivity with peripherals, enhancing user convenience.

Samsung has incorporated Eye Saver Mode and Flicker-Free technology into the LS27EFHKUF/EN, which helps reduce eye strain during long gaming sessions or work hours. These features are particularly valuable for those who require prolonged periods of focus in front of a screen.

In summary, the Samsung LS27EFHKUF/EN stands out for its vibrant QLED display, high refresh rate, ergonomic design, and advanced eye care technologies. Whether for gaming, professional use, or creative endeavors, this monitor is engineered to deliver an outstanding visual experience and enhanced performance.