Troubleshooting
If you have any questions about the LED Display, first refer to this list. If none of these troubleshooting tips apply, please visit “www.samsung.com,” then click on Support, or contact the call centre listed on the
Issues | Solutions and Explanations | |
| • Make sure the AC power cord is securely plugged in to the wall outlet and the product. | |
The product won’t turn on. | • Make sure the wall outlet is working. | |
• Try pressing the P button on the product to make sure the problem is not the remote. If the | ||
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| product turns on, refer to “Remote control does not work” below. | |
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| • Check the cable connections. Remove and reconnect all cables connected to the product and | |
| external devices. | |
| • Set the video outputs of your external devices (Cable/Sat Box, DVD, | |
There is no picture/video. | product’s input connections. For example, if an external device’s output is HDMI, it should be | |
connected to an HDMI input on the product. | ||
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| • Make sure your connected devices are powered on. | |
| • Be sure to select the correct input source. | |
| • Reboot the connected device by unplugging it, and then reconnecting the device’s power cable. | |
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| • Replace the remote control batteries. Make sure the batteries are installed with their poles | |
The remote control does not work. | in the correct direction. | |
• Clean the sensor’s transmission window on the remote. | ||
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| • Try pointing the remote directly at the product from 5~6 feet away. | |
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The cable/set top box remote control | • Programme the Cable/Set remote control to operate the product. Refer to the | |
doesn’t turn the product on or off, or | Box user manual for the SAMSUNG product code. | |
adjust the volume. |
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•You can keep your LED display as optimum condition to upgrade the latest firmware on web site (samsung.com → Support → Downloads) by USB.
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