Mode Not Supported, Brightness / Sharpness

Other Information

Issues

Solutions and Explanations

PC Connection

A Mode Not Supported	Set your PC’s output resolution so it matches a resolution supported by the product.
message appears.
“PC” is always shown on the	This is normal. “PC” is always shown in the source list, regardless of whether a PC is
source list, even if a PC is not	connected.
connected.
The video is OK but there is	If you are using an HDMI connection, check the audio output setting on your PC.
no audio.
Picture	First, perform the Picture Test and to see if your product is properly displaying the
	test image (go to MENU → Support → Self Diagnosis → Picture Test).
	If the test image is properly displayed, the poor picture may be caused by the source
	or signal.
The product image does not	Store displays are all tuned to digital, HD (high definition) channels.
look as good as it did in the	If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI
store.	or Component cables to deliver HD (high definition) picture quality.
	"" Many HD channels are up scaled from SD (Standard Definition) contents. Look
	for a channel that is broadcasting true HD content.
	—— Cable/Satellite subscribers: Try HD channels from the channel line up.
	—— Terrestrial/Cable Aerial connection: Try HD channels after performing an
	Auto Tuning.
	Adjust the Cable/Sat box video output resolution to 1080i or 720p.
The picture is distorted:	The compression of video contents may cause picture distortion especially in fast
macro block error, small	moving pictures such as sports and action movies.
block, dots, pixelisation	A weak or bad quality signal can cause picture distortion. This is not a product issue.
	Mobile phones used close to the product (within 1 m) may cause noise in the picture
	on analogue and digital channels.
Colour is wrong or missing.	If you’re using a Component connection, make sure the component cables are
	connected to the correct jacks. Incorrect or loose connections may cause colour
	problems or a blank screen.
The colour is poor or the	Adjust the Picture options in the product menu (go to Picture Mode / Colour /
picture is not bright enough.	Brightness / Sharpness)
	Adjust the Energy Saving option in the product menu (go to MENU → System → Eco
	Solution → Energy Saving)
	Try resetting the picture to view the default picture settings (go to MENU → Picture
	→ Reset Picture).

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LT24D391EI/EN, LT22E390EI/EN specifications

The Samsung LT22E390EI/EN and LT24D391EI/EN are part of Samsung’s innovative line of LED televisions, offering users an impressive viewing experience with a range of advanced technologies and features designed to enhance both performance and convenience.

One of the standout features of these models is their Full HD resolution of 1920 x 1080 pixels, delivering stunning clarity and detail. With Samsung's Wide Color Enhancer technology, these televisions provide a wider color spectrum, resulting in more vibrant and lifelike images. Whether you're watching movies, sports, or streaming your favorite shows, every detail is brought to life with exceptional quality.

The LT22E390EI/EN and LT24D391EI/EN also incorporate Samsung's Digital Clean View technology, which helps reduce visual noise and enhances image clarity. This feature is particularly beneficial for improving the quality of lower resolution content, ensuring a more enjoyable viewing experience across various media sources.

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In terms of connectivity, the LT22E390EI/EN and LT24D391EI/EN offer multiple HDMI and USB ports, allowing users to connect various devices, such as gaming consoles, Blu-ray players, and external storage drives. This versatility ensures that your entertainment setup remains flexible and easily adaptable to your needs.

Both models are designed with energy efficiency in mind, featuring a sleek and modern design that seamlessly fits into any home decor. Additionally, they come with eco-friendly settings to help reduce power consumption.

In summary, the Samsung LT22E390EI/EN and LT24D391EI/EN are excellent choices for anyone seeking a high-quality LED television. With their Full HD resolution, advanced image technologies, Smart TV capabilities, and versatile connectivity options, these models deliver an exceptional viewing experience that meets the demands of modern entertainment. Whether for casual viewing or immersive gaming, these televisions stand out for their performance and features.

Samsung LT24D391EI/EN Mode Not Supported, For a channel that is broadcasting true HD content

Models: LT24D391EI/EN LT22E390EI/EN

Issues

A Mode Not Supported

for a channel that is broadcasting true HD content.

Brightness / Sharpness)

Solution → Energy Saving)

→ Reset Picture).

LT24D391EI/EN, LT22E390EI/EN specifications