Other Information

Troubleshooting

If the product seems to have a problem, first review this list of possible problems and solution. If none of the troubleshooting tips apply, visit www.samsung.com

Issues

Solutions and Explanations

Flickering and Dimming

If your Samsung Television is flickering or dimming sporadically, you may need to

 

disable some of its energy efficient features such as the Energy Saving feature.

 

Follow the steps below with your remote to turn these features off or on.

 

●●

Energy Saving: MENU → System → Eco Solution → Energy Saving

 

 

Component Connections /

If you find that the colour on your Samsung television’s screen is not correct or black

Screen Colour

and white, first run a Self Diagnosis on the product to make sure there are no device

 

issues.

 

●●

Self Diagnosis: MENU → Support → Self Diagnosis → Picture Test

 

If the problem does not appear in the Picture test, make sure:

 

●●

Your connections are all consistent. For example, if you’ve used the AV In jack on

 

 

your product, make sure you have used the AV Out jack on your video source.

 

●●

You have connected to your devices to the correct jacks. For example, if you use

 

 

the Component jacks, labeled Pb, Pr, and Y, to connect your product and video

 

 

source, make sure you have connected the blue Pb jack on the video source to

 

 

the blue Pb jack on the product, the red Pr jack on the source to the red Pr jack on

 

 

the product.

Screen Brightness

If you find that the colours on your Samsung product are correct but just a little too

 

dark or bright, try adjusting the following settings in the Picture option in the Main

 

menu:

 

●●

Backlight, Contrast, Brightness, Sharpness, Colour, Tint (G/R) and so on. Go in to

 

 

“Picture” on user Menu then try adjusting options mentioned above.

Unwanted Powering Off

If your Samsung product appears to turn off by itself, there may be an issue with

 

either your Timer settings or your Eco friendly No Signal Power Off feature.

 

First make sure Sleep Timer is not accidentally set. The Sleep Timer turns off the

 

product automatically after a certain period of time has passed.

 

●●

Sleep Timer: MENU → System → Time → Sleep Timer

 

If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or

 

Auto Power Off feature.

 

●●

No Signal Power Off: MENU → System → Eco Solution → No Signal Power Off

 

●●

Auto Power Off: MENU → System → Eco Solution → Auto Power Off

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Samsung LT24E390EX/XE Troubleshooting, Energy Saving Menu → System → Eco Solution → Energy Saving, Auto Power Off feature
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LT24E390EX/XE specifications

The Samsung LT22E390EX/XE and LT24E390EX/XE are innovative displays designed to cater to a variety of user needs, combining advanced technology with practical functionalities. These models are part of Samsung's range of monitors that seamlessly blend work and play, embodying versatility in design and performance.

Both models feature Samsung's Super Slim design, allowing for a sleek and modern aesthetic that fits comfortably in any environment. With a thin profile, these monitors can be easily mounted on walls or placed on desks without taking up excess space. The LT22E390EX/XE has a 21.5-inch screen, while the LT24E390EX/XE offers a slightly larger 23.6-inch display. The size variations cater to different user preferences, ensuring that anyone can find a model that meets their spatial and functional requirements.

One of the standout features of these monitors is their Full HD resolution, providing crystal-clear images at 1920 x 1080 pixels. This high resolution, combined with Samsung's Wide Viewing Angle technology, ensures vivid colors and excellent image quality from various viewing positions. Users can enjoy immersive experiences whether they are watching movies, playing games, or working on intricate design projects.

Moreover, these monitors are equipped with the Screen Split feature, which enhances multitasking by allowing users to divide the screen into different sections. This functionality is particularly beneficial for professionals who need to manage multiple applications simultaneously, improving productivity and efficiency.

The LT22E390EX/XE and LT24E390EX/XE also boast a response time of 5 milliseconds, reducing motion blur and providing a smooth viewing experience during fast-paced action sequences. Additionally, the monitors include Samsung's Game Mode, which optimizes settings specifically for gaming, ensuring that users benefit from reduced lag time and enhanced performance for an enjoyable gaming experience.

In terms of connectivity, both models offer a range of options, including HDMI and VGA ports, making it easy to connect to a variety of devices such as laptops, gaming consoles, and set-top boxes. This versatility enhances the convenience of the monitors, allowing users to switch between different sources with ease.

In conclusion, the Samsung LT22E390EX/XE and LT24E390EX/XE monitors combine exceptional image quality, user-friendly features, and a sleek design, making them ideal choices for both work and leisure. With their advanced technologies and connectivity options, these monitors are well-suited to meet the demands of today's technology-driven environment, offering an impressive visual experience for all users.
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