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故障排除指南

Samsung 客户服务中心联系之前的要求

――致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联 系三星客服中心。

检测产品

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是 如此,请执行自诊断测试。

1关闭 PC 和产品的电源。

2拔下本产品的缆线。

3打开本产品电源。

4如果显示检测信号线消息,表示本产品正常工作。

――如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

检查分辨率和刷新频率

对于超过支持分辨率的模式(请参阅标准信号模式表),非最佳模式消息会短暂显 示。

――根据计算机的系统设置和缆线的不同,显示的分辨率也可能不同。

检查以下各项。

安装问题(PC 模式)

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且连接器已稳固锁定到位。

屏幕问题

电源 LED 不亮。屏幕无法开启。 检查是否已正确连接电源线。

显示检测信号线消息。

检查是否已正确连接本产品的缆线。 检查与产品连接的设备是否通电。

显示非最佳模式

如果来自显卡的信号超过本产品的最高分辨率或频率,则会显示此消息。

根据标准信号模式表40)更改最高分辨率和频率以满足产品性能。

屏幕上图像失真。

检查产品的缆线连接。

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Samsung LU28E570DS/EN manual 故障排除指南, Samsung 客户服务中心联系之前的要求, 检测产品, 检查分辨率和刷新频率, 检查以下各项。

LU28E570DS/EN specifications

The Samsung LU28E570DS/EN is a standout monitor designed to cater to the demands of both professional users and avid gamers. This 28-inch UHD monitor delivers stunning visuals and impressive performance, making it an ideal choice for those seeking a high-quality display that can handle a variety of tasks.

One of the key features of the LU28E570DS/EN is its resolution. With a 3840 x 2160 (4K) Ultra HD resolution, this monitor provides four times the pixel density of Full HD. This means that users can enjoy incredibly sharp images, vibrant colors, and exceptional detail, whether they are watching movies, playing games, or working on graphic design projects. The monitor supports a wide color gamut, featuring 1 billion colors. This ensures that visuals are lifelike and accurate, making it suitable for creative professionals who require precise color representation.

The LU28E570DS/EN utilizes a Samsung PLS (Plane to Line Switching) panel technology. This gives users wider viewing angles of up to 178 degrees, ensuring that colors and brightness remain consistent even from side views. The monitor also features a fast response time of 1 ms (GTG), helping to eliminate motion blur and ghosting during fast-paced gaming or action sequences in movies.

Another notable technology present in this monitor is AMD FreeSync. This adaptive synchronization technology minimizes screen tearing and stuttering during gameplay by coordinating the refresh rate of the monitor with the output of the graphics card. This results in smoother gameplay and a more enjoyable gaming experience overall.

In terms of connectivity, the LU28E570DS/EN is well-equipped with a variety of ports, including HDMI and DisplayPort options, allowing users to easily connect it to various devices such as laptops, gaming consoles, and desktop computers. The monitor also incorporates Picture-in-Picture (PiP) and Picture-by-Picture (PbP) features, enabling users to multitask efficiently by viewing content from multiple sources on the same display.

Ergonomics have not been overlooked in this design. The monitor's sleek, modern stand can be adjusted for height, tilt, and pivot, ensuring user comfort and flexibility for long hours of work or play. Additionally, the monitor’s ultra-slim profile and minimalist bezel design add a contemporary touch that fits seamlessly into any workspace.

In conclusion, the Samsung LU28E570DS/EN is a feature-rich 4K UHD monitor that combines advanced technology, impressive image quality, and ergonomic design. It is perfect for professionals and gamers alike, providing an immersive viewing experience that meets a wide range of visual demands. Whether for work or leisure, this monitor stands out for its performance and versatility.