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Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of your set and contact your local dealer.

No sound or picture

Check that the mains lead has been connected to a wall socket.

 

Check that you have pressed the

 

POWER button.

 

Check the picture contrast and brightness settings.

 

Check the volume.

 

 

 

 

 

Normal picture but no sound

Check the volume.

 

Check whether the MUTE button has been pressed on the

 

 

remote control.

 

 

 

 

 

No picture or black and white picture

Adjust the colour settings.

 

Check that the broadcast system selected is correct.

 

 

 

 

 

Sound and picture interference

Try to identify the electrical appliance that is affecting the set

 

 

and move it further away.

 

Plug your set into a different mains socket.

 

 

 

 

 

Blurred or snowy picture,

Check the direction, location and connections of your aerial.

distorted sound

 

This interference is often due to the use of an indoor aerial.

 

 

 

 

 

Remote control malfunctions

Replace the remote control batteries.

Clean the upper edge of the remote control (transmission window). Check the battery terminals.

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Samsung LW17M11C, LW20M11C, LW15M13C manual Troubleshooting Before Contacting Service Personnel

LW17M11C, LW15M13C, LW20M11C specifications

Samsung's LW series of air conditioners, including models LW20M11C, LW15M13C, and LW17M11C, showcases a commitment to efficiency, technology, and consumer comfort. Each model is designed to cater to varying room sizes, making them suitable for diverse environments, from compact apartments to spacious living rooms.

The LW20M11C is a robust choice for larger spaces, offering a cooling capacity of 20,000 BTU. It features a powerful rotary compressor that ensures efficient cooling while maintaining a low noise level, allowing you to enjoy a peaceful environment. This model integrates an energy-saver mode that optimizes power consumption by automatically adjusting the compressor and fan speeds based on the current room temperature. With a user-friendly electronic control panel, the LW20M11C also provides remote access for convenience, allowing you to adjust settings from anywhere in the room.

The LW15M13C, designed for medium-sized rooms, has a cooling capacity of 15,000 BTU. Utilizing advanced technologies, this model features a multi-function timer that allows users to set cooling cycles according to their schedules, enhancing energy savings. Its washable filter ensures that indoor air quality remains high by capturing dust and allergens, contributing to a healthier living environment. Additionally, the LW15M13C incorporates a quiet operation mode, making it ideal for bedrooms and home offices.

Meanwhile, the LW17M11C strikes a balance, providing 17,000 BTU and perfectly suited for various medium to larger spaces. It offers customizable cooling options with its three cooling and fan speeds, allowing users to fine-tune their comfort level. The inclusion of an adjustable air direction feature ensures that cool air is distributed evenly throughout the room. The LW17M11C is also equipped with a dehumidification mode, which helps reduce humidity levels, further enhancing comfort during hot and sticky weather.

In summary, Samsung's LW series air conditioners exemplify not just cooling efficiency but also emphasize user comfort and convenience. With models like the LW20M11C, LW15M13C, and LW17M11C, Samsung ensures there is a solution tailored to different space requirements, all while prioritizing energy efficiency and ease of use. These air conditioners represent a harmony of technology and performance, making them a smart addition to any home.