troubleshooting

Your device prompts you to delete some data

The available memory is low. Move your data to a memory card or delete old items from applications.

You cannot find a Bluetooth-enabled device

Ensure that both devices have activated the Bluetooth wireless feature.

Ensure that the distance between the devices is not more than 10 metres and that they are not separated by walls or other obstacles.

Ensure that each device's visibility is activated.

Ensure that both devices are compatible with Bluetooth wireless technology.

You cannot listen to music on a remote Bluetooth headset

Ensure that your device is connected to the headset.

Ensure that the music format you are trying to listen to is supported by your device.

Ensure that the distance between the headset and device is within a range and that they are not separated by walls or other obstacles.

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Samsung M1 user manual Your device prompts you to delete some data, Ensure that your device is connected to the headset