Check before calling for service Problems and Solutions
Q & A
The image is too light or too dark |
| Adjust the Brightness and Contrast. |
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| (Refer to the Brightness, Contrast) |
Screen color is inconsistent. |
| Adjust color using Custom under OSD Color Adjustment |
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| menu. |
Color image is distorted with |
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dark shadows. |
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White color is poor. |
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Power Indicator blinks green. |
| The monitor is currently saving the changes made in settings |
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| to the OSD memory. |
Screen is blank and power |
| The monitor is using its power management system. |
indicator light is steady green or |
| Move the computer's mouse or press a key on the keyboard |
blinks every 0.5 or 1 seconds |
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3. Problems related to Audio
Problems related to audio signals and their solutions are listed below.
Problems | Solutions |
No sound | Ensure that the audio cable is firmly connected to both the |
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| sound card. (Refer to the Connecting Your Monitor) |
Check the volume level. (Refer to the Volume)
Sound level is too low.
Check the volume level. (Refer to the Volume)
If the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.
4. Problems related to Remote Control
Problems related to the remote control and their solutions are listed.
Problems
The remote control buttons do not respond.
Items to check
Check the battery polarities
Check if the batteries have been exhausted.
Check if the power is on.
Check if the power cord is securely connected.
Check if a special fluorescent or neon lamp is on in the vicinity.