Printing problems

Condition

Possible cause

Suggested solutions

 

 

 

The machine does not

The printer driver may be incorrectly installed.

Uninstall and reinstall the machine’s driver.

print.

 

 

The machine is malfunctioning.

Check the display message on the control panel to see if the machine is indicating a

 

 

 

system error. Contact a service representative.

 

 

 

 

The document size is so big that the hard disk

Get more hard disk space and print the document again.

 

space of the computer is insufficient to access the

 

 

print job.

 

 

 

 

 

The output tray is full.

Once the paper is removed from the output tray, the machine resumes printing.

 

 

 

The machine selects print

The paper option that was selected in the

For many software applications, the paper source selection is found under the Paper tab

materials from the wrong

Printing Preferences may be incorrect.

within the Printing Preferences (see "Opening printing preferences" on page 35).

paper source.

 

Select the correct paper source. See the printer driver help screen (see "Using help" on

 

 

page 36).

 

 

 

A print job is extremely

The job may be very complex.

Reduce the complexity of the page or try adjusting the print quality settings.

slow.

 

 

 

 

 

Half the page is blank.

The page orientation setting may be incorrect.

Change the page orientation in your application (see "Opening printing preferences" on

 

 

page 35). See the printer driver help screen (see "Using help" on page 36).

 

 

 

 

The paper size and the paper size settings do not

Ensure that the paper size in the printer driver settings matches the paper in the tray.

 

match.

Or, ensure that the paper size in the printer driver settings matches the paper selection

 

 

 

 

in the software application settings you use (see "Opening printing preferences" on

 

 

page 35).

 

 

 

5. Troubleshooting 178

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Samsung ML2165WXAA manual Machine selects print, Paper source, Print job is extremely, Slow Half the page is blank
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ML2165WXAA specifications

Samsung has made a significant impact in the world of printing solutions with its diverse range of printer models, among which the Samsung ML-2165W, SLM-3870FW, ML-2165WXAA, and SCX-4729FD stand out. Each model offers a unique set of features, technologies, and characteristics tailored to meet different printing needs.

The Samsung ML-2165W is a compact monochrome laser printer designed for home and small office use. One of its main features is wireless connectivity, allowing users to print from various devices such as smartphones, tablets, and laptops without needing to be physically connected to the printer. With a print speed of up to 21 pages per minute (ppm) and a print resolution of 1200 x 1200 dpi, it delivers sharp text and graphics. Its energy-saving feature, Easy Eco Driver, helps reduce toner usage and energy consumption, making it a cost-effective option for users.

The Samsung SLM-3870FW is a multifunctional printer that combines printing, scanning, copying, and faxing capabilities. This versatile device is equipped with a robust feature set that includes automatic duplex printing, enhancing efficiency by reducing paper usage. With a print speed of 26 ppm and a first page out time of approximately 8.5 seconds, it's designed for quick performance. The SLM-3870FW also supports NFC (Near Field Communication) technology, enabling users to print directly from their mobile devices with a simple tap.

The Samsung ML-2165WXAA is similar to the ML-2165W but comes with additional features that enhance its usability and efficiency. It is designed for users who appreciate high-performance printing in a compact form factor. With its impressive print quality and mobile printing options, including support for Google Cloud Print, it caters to a wide range of printing demands. The printer's compact design makes it easy to fit in tight spaces, making it an ideal choice for small offices or home environments.

Lastly, the Samsung SCX-4729FD is a multifunction printer that focuses on larger workgroup needs, offering advanced features like a larger paper capacity and fast printing speeds of up to 29 ppm. It supports printing, copying, scanning, and faxing, making it a comprehensive solution for busy offices. The device is equipped with a 4-line LCD display for easy navigation, and its security features ensure that sensitive documents remain protected. With a focus on productivity and efficiency, the SCX-4729FD proves to be a valuable asset in any office setup.

Together, these Samsung printers illustrate the company’s commitment to innovation, quality, and user-friendly design, catering to various printing needs, from home offices to more demanding work environments.
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