Other Information, Troubleshooting | Samsung MM-E330D/UM instruction

Other Information

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

	Symptom	Check/Remedy

	I cannot eject the disc.	• Is the power cord plugged securely into the outlet?
		• Turn off the power and then turn it back on.

	Playback does not start.	• Check the region number of the DVD.
		DVD discs purchased from abroad may not be playable.
		• CD-ROMs and DVD-ROMs cannot be played on this product.
		• Make sure that the rating level is correct.

	Playback does not start	• Are you using a deformed disc or a disc with scratches on the surface?
	immediately when the	• Wipe the disc clean.
	Play/Pause button is pressed.

	Sound is not produced.	• No sound is heard during fast playback, slow playback,and step motion playback.
		• Are the speakers connected properly? Is the speaker setup correctly customized?
		• Is the disc severely damaged?

	The remote control does not work.	• Is the remote control being operated within its operation range of angle and
		distance?
		• Are the batteries drained?

	• Disc is rotating but no	• Is the TV power on?
	picture is produced.	• Are the video cables connected properly?
	• Picture quality is poor and	• Is the disc dirty or damaged?
	• Picture quality is poor and	• A poorly manufactured disc may not be playable.
	picture is shaking.	• A poorly manufactured disc may not be playable.
	picture is shaking.

	Audio language and subtitles do	• Audio language and subtitles will not work if the disc does not contain them.
	not work.

	The menu screen does not appear	• Are you using a disc that does not contain menus?
	even when the menu function is
	selected.

	Aspect ratio cannot be changed.	• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN
		SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc
		jacket and then select the appropriate function.

06 Other Information

English 31

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Samsung MM-E330D/UM, MM-E330D/ZN manual Other Information, Troubleshooting

Contents

DVD Micro Component System Class 1 Laser Product Safety InformationSafety Warnings English Disc Storage Holding discsHandling and Storing Discs Contents Getting Started PrecautionsIcons that will be used in manual Do not use the following types of disc Disc Types and CharacteristicsRegion Code Disc types that can be played DivX Digital internet video express CD-R MP3 DiscsCD-R Jpeg Discs DVD±R/±RW, CD-R/RW Discs USB Host Specification Description Volume Control ButtonFront Panel Top Panel FM Antenna Jack ConnectorsOnly for Service Rear Panel Battery size AAA Tour of the Remote ControlInstalling batteries in the Remote Control Remote control Connections Connecting the Speakers Method 2 Composite VideoGOOD Quality Connecting the Video Out to your TVChoose one method for connecting to a TV Method 1 Component VideoBETTER Quality Connecting External Components Connecting an External Analog Component Connecting Headphones Connecting the FM Antenna Enter / Direction Button SetupBefore Starting Initial Setting Home Button Display the home menu Audio Video Out SignalTV Aspect Display Parental Rating Initial SettingChange Password DivXR Registration Disc Playback Basic Functions Slow Motion Play Rotate FunctionForward/Reverse Search Skipping Scenes/Songs Minute Skip function Using the Title MenuUsing the Disc Menu Step Motion Play Repeat OFF Repeat PlaybackDVD/DivX Repeat CD/MP3 Repeat For example, if there is more than one Displaying Disc InformationSelecting the Audio Language Tools menu Samsung007CD1.smi Selecting the Subtitle LanguageAngle Function Caption Function When the correct minute is displayed, press Sound ModeSetting the Clock When the correct hour is displayed, press Using buttons on the product Setting Mono/StereoPresetting Stations Using buttons on the Remote Control Set the timer switch-off time Cancelling the TimerTimer Function Set the timer switch-on time Change as follows Sleep Timer FunctionMute Function Display Function Recording Function Playing Media Files using the USB Host FeatureUSB Function Safe USB Removal Recording Speed Advanced FunctionsRecord SPD x 1RECORD SPD x Other Information Troubleshooting Check/Remedy Language code list Specifications Area Contact Center WebSite Area Contact Samsung World Wide Code No. AH68-02458MRev