6.1 Appendix
Troubleshooting
Firmware Update Utility
Q 1: Why doesn’t the Firmware Update Utility automatically launch when I boot from a USB disk into DOS?
A1: There are a number of reasons why this could happen, but the problem
is easily remedied by following the steps below:
1.If the Samsung SSD Firmware Update Utility does not start automatically after restarting the computer, you may be presented with a DOS screen:
Because the Boot Priority has been set to use the USB drive first, the USB disk is detected as drive C. The executable files and data files for the firmware update are stored in the SAMSUNG folder (directory).
Perform the following steps. Please do NOT include the quotation marks:
A.Type “cd samsung” and press [ENTER] at the command prompt.
B.Type “cd dsrd” and press [ENTER] at the next command prompt.
C.Type “dsrdgui0” and press [ENTER]
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