5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON.

Is the product properly connected to the PSE device?

The product operates only when connected to a device that

 

supports a CISCO 60W PoE.

 

 

Is the <Check Signal Cable> message displayed on the

Check the cable connecting the PC and the product.

screen?

If the message appears on the screen even if the cable is

 

 

properly connected, recheck the input signal by pressing the

 

[ /SOURCE] button of the product.

 

 

Is the <Not Optimum Mode> message displayed on the

This occurs when the signal from the graphics card exceeds

screen?

the maximum resolution or the maximum frequency of the

 

product.

 

In this case, set up the appropriate resolution and the fre-

 

quency for the product.

 

 

Is a blank screen displayed and does the power LED blink at

This occurs when the power saving function is running.

a 1 second interval?

If you click the mouse or press any key, the screen will be

 

 

turned on.

 

 

THE IMAGE IS TOO LIGHT OR TOO DARK.

Adjust the <Brightness> and <Contrast>.

If <MagicBright> is set to <Dynamic Contrast>, the display brightness can differ according to the input signal.

THE BUTTONS ON THE MONITOR ARE NOT FUNCTIONING.

Is the key lock mode enabled?

Disable the key lock mode if it is enabled.

THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE.

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Check if the <Color Effect> is set to <Off>.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER.

 

 

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

 

function.

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

the product?

in the graphics card

 

refer to the (Standard Signal Mode Table)

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE PICTURES ARE OUT-OF-FOCUS.

Did you change the resolution and the frequency appropriate to the product?

Set the resolution and the frequency to the appropriate values in the graphics card

refer to the (Standard Signal Mode Table)

Troubleshooting

5-2

Page 58 Page 60
Page 59
Image 59
Samsung NC220P user manual Before Requesting Service
Page 58 Page 60

NC220, NC220P specifications

The Samsung NC220P and NC220 represent an innovative approach to computing, designed with a mix of performance, efficiency, and portability in mind. These models are part of Samsung's continuous effort to create versatile devices that cater to a variety of user needs, from students to professionals.

One of the standout features of the NC220P and NC220 is their compact design. Weighing under 1.3 kg, these laptops offer a lightweight solution for users on the go. Their slim profile ensures that they can easily fit into bags, making them ideal for travel, commuting, or simply moving around the office.

The NC220P is powered by an efficient Intel processor, which delivers a balance of performance and energy efficiency. Whether users are multitasking between applications, streaming media, or browsing the web, the processor ensures a smooth experience without sacrificing battery life. The NC220 series offers impressive battery longevity, with up to 8 hours of usage on a single charge, allowing users to work throughout the day without needing to stay tethered to a power outlet.

Samsung has equipped these devices with a 12.1-inch LED backlit display that serves up vibrant colors and sharp visuals. This display is perfect for both productivity tasks and media consumption. The anti-reflective coating helps reduce glare, ensuring that users can work comfortably in various lighting conditions.

In terms of connectivity, the NC220P and NC220 have an array of ports, including USB 3.0, HDMI, and an SD card reader, making it easy to connect to external devices and peripherals. The inclusion of Wi-Fi and Bluetooth technology allows for seamless wireless communication, which enhances the overall user experience by making file transfers and internet access hassle-free.

Another notable characteristic is the keyboard design. The NC220 series includes a comfortable, ergonomic keyboard suited for extended typing sessions, providing both tactile feedback and a pleasant typing experience. Additionally, the large touchpad enhances navigation, supporting multi-finger gestures for added convenience.

On the software side, Samsung has included several productivity applications that help users make the most of their devices. The integration of Samsung’s own software solutions ensures that users have easy access to tools that facilitate efficient workflows.

Overall, the Samsung NC220P and NC220 are excellent options for users looking for a lightweight, feature-rich laptop that combines performance, portability, and technology in an appealing package.
Top Page Image Contents