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Samsung NP10EHS001/SEG manual Video Problems, Is the monitor properly connected to the computer?

Models: NP10FJZ001/SEG NP10FK03NS/SEG NQ10TP2A01/SUK NP10FP00UV/SEG NP10FK00NH/SEF NP10FK00F3/SEF NP10FP02BV/SUK NP10FH00F2/SEG NP10FK018N/SEF NP10FJ00MS/SEF NP10FK03NV/SEF NP10FP03NV/SEF NP10FP00ME/SEF NP10FP00UV/SEF NP10FJ00UU/SEF NP10FP00F2/SEF NP10FJZ004/SEG NP10FK00ME/SEF NP10FP018N/SEF NP10FH00MS/SEG NP10FK033Q/SUK NP10FP0617/SEF NP10FJZ002/SEG NP10FK033G/SEF NP10FJZ003/SEG NP10FH03NR/SEG NP10FP0000/SEF NP10FP033Q/SUK NP10FK00UG/SEF NP10FH00MS/SUK NP10FK033Q/SEG NP10FK04KD/SEF NP10FP033G/SUK NP10FK00UV/SEG NP10FP033Q/SEG NP10FP00WJ/SEF NP10FK03NW/SEF NP10FK00MF/SEF NP10FP00N7/SEF NP10FJ00FE/SEF NP10FP00MF/SEF NP10FK03XB/SEF NP10FK02CD/SEG NP10FP03NS/SEG NP10FP033G/SEF NP10FP03XB/SEF NP10FP00NH/SEF NP10FP03NW/SEF NP10FP00MF/SUK NP10FK00EW/SEF NP10FK00MT/SEG NP10FH031K/SEG NP10FP00UG/SEF NP10FK00UU/SEF NP10FP00F3/SEF NP10FP00MT/SEG NP10FP02CD/SEG NP10FK033Q/SEF NP10FP033Q/SEF NP10FK00N2/SEF NP10FP00N2/SEF NP10FP00EW/SEF NP10FK00F2/SEF NP10FK00MF/SUK NP10EHS001/SEG NP10FP04KD/SEF NP10FK00MT/SUK NP10FK00F3/SUK NP10FP00UU/SEF

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Problem

Action

 

 

No sound.

Verify if the mute check box is checked or the

 

volume is not turned down in the pop up menu by

 

clicking the speaker icon of the task bar.

System/BIOS behaves

If you caused an abnormal power interruption (i.e..

erratically

removing battery while on battery power), you may

 

cause BIOS data corruption.

 

 

Video Problems

Problem

Action

 

 

Nothing appears on the LCD

Adjust the brightness on a TFT LCD. Are you using

panel when you turn on the

an external monitor? If so, press <Fn+F4> to return

computer.

to the LCD panel.

 

 

Error Message when

If the secondary monitor is set to 256 colours, this

entering Power Management

error message could appear. Change the colour of

while in Multimonitor mode.

the secondary monitor to ‘high colour (16 bit)’.

 

 

Nothing appears on the

Is the monitor properly connected to the computer?

external monitor when you

Is the monitor’s power cord connected to an AC wall

switch the display to it.

outlet? Check the brightness and contrast controls on

 

the monitor. Does the program appear on the LCD

 

panel instead of the external monitor? If so, press

 

<Fn+F4> to switch to the monitor. Try turning the

 

monitor off and on again.

Only the LCD Display works when system returns from Power management mode while in Multimonitor mode.

The system resets to the original BIOS setup when the system returns from the power management mode. If the Display mode, in the Advanced menu of BIOS setup is set to LCD, then only the LCD will be turned on when the system wakes up. Set the Display mode in the BIOS to Both to turn on the LCD & CRT on wakeup.

The external monitor

Check the cables between the monitor and the

displays flashes or waves.

computer. Are they properly installed?

 

 

Cannot toggle between CRT

If you are using the Multimonitor mode, you can not

and LCD while playing the

use the <Fn+F4> key combination and also you

3D game.

cannot use this function in 3D games using

 

Direct-X.

 

 

Troubleshooting 75

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Samsung NP10EHS001/SEG, NP10FP02CD/SEG, NP10FP00UV/SEG Video Problems, Is the monitor properly connected to the computer?
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