Problem

Action

 

 

No sound.

Verify if the mute check box is checked or the

 

volume is not turned down in the pop up menu by

 

clicking the speaker icon of the task bar.

System/BIOS behaves

If you caused an abnormal power interruption (i.e..

erratically

removing battery while on battery power), you may

 

cause BIOS data corruption.

 

 

Video Problems

Problem

Action

 

 

Nothing appears on the LCD

Adjust the brightness on a TFT LCD. Are you using

panel when you turn on the

an external monitor? If so, press <Fn+F4> to return

computer.

to the LCD panel.

 

 

Error Message when

If the secondary monitor is set to 256 colours, this

entering Power Management

error message could appear. Change the colour of

while in Multimonitor mode.

the secondary monitor to ‘high colour (16 bit)’.

 

 

Nothing appears on the

Is the monitor properly connected to the computer?

external monitor when you

Is the monitor’s power cord connected to an AC wall

switch the display to it.

outlet? Check the brightness and contrast controls on

 

the monitor. Does the program appear on the LCD

 

panel instead of the external monitor? If so, press

 

<Fn+F4> to switch to the monitor. Try turning the

 

monitor off and on again.

Only the LCD Display works when system returns from Power management mode while in Multimonitor mode.

The system resets to the original BIOS setup when the system returns from the power management mode. If the Display mode, in the Advanced menu of BIOS setup is set to LCD, then only the LCD will be turned on when the system wakes up. Set the Display mode in the BIOS to Both to turn on the LCD & CRT on wakeup.

The external monitor

Check the cables between the monitor and the

displays flashes or waves.

computer. Are they properly installed?

 

 

Cannot toggle between CRT

If you are using the Multimonitor mode, you can not

and LCD while playing the

use the <Fn+F4> key combination and also you

3D game.

cannot use this function in 3D games using

 

Direct-X.

 

 

Troubleshooting 75

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Samsung NP10EHS001/SEG, NP10FP02CD/SEG, NP10FP00UV/SEG Video Problems, Is the monitor properly connected to the computer?
Page 84 Page 86

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