Samsung NP10FK00UV/SEG, NP10FP02CD/SEG, NP10FP00UV/SEG, NP10FP00MT/SEG, NP10FP0000/SEF FAX Problems

ProblemAction

When using a PBX phone system I can't dial on my modem.

If you use a PBX phone system you may need to press a number i.e. '9' to connect to an external line, you should enter the following command before trying the connection and check modem

initialization. (ATX3&W)

And add “9,” as the external line prefix (example) of the phone number when using the dial command “ATDT9, 123-4567”.

Screen displays random or garbage characters during communications.

After your modem has connected to the on-line service, your screen may display garbage characters or after-images in screen transitions. This problem is caused by a mismatch of the terminal modes between communications service and communications programs. You need to match the terminal modes to each other. Refer to the user's guide of the communications program you're using.

Reports error message that insufficient Hard Disk space is available.

Delete the unnecessary messages or data you received by Modem or Fax every one to three months as required.

If you're using the internet, many picture and data files can get downloaded to your HARD DISK every time you visit a home page, which will consume a lot of your HARD DISK space. For more detailed information about the method of deleting, refer to the help of the Web browser you've been using or your user's guide.

FAX Problems:

Depending on telephone line status, or types of Fax machines/programs that send/receive the Fax, Fax transmission/reception may not work correctly. In that case, please try other Fax programs. (e.g. Win Fax)

Troubleshooting 77