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Samsung NP700G7CS02US, NP700G7C-T01US service manual Battery Troubleshooting

Models: NP700G7C-T01US NP700G7CS02US

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4. Trouble shooting

Battery Troubleshooting

1)Generally, the battery usage time in advertisements by notebook manufacturers refers to the maximum battery use time. Since the system specifications and the usage environment may differ, the user's battery usage time may differ from the advertisement even if there is no problem with the system.

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2)Conditions for the company's maximum battery use time

•Minimum LCD brightness, base system, the wireless LAN R/F is turned off, BatteryManager-Maximum Battery Mode

•Measuring Tool: BatteryMark v.4.0.1

3)If a customer complains about the battery usage time, let them know that the battery usage time may differ depending on the model specifications and the usage environment and recommend the following usage environment for longer battery time.

•Use the company's power-saving program, BatteryManager, and set BatteryManager to Maximum Battery Mode.

•. LCD brightness: Set to the minimum level as long as the user does not experience inconvenience.

•. Disable unnecessary devices : Turn the wireless LAN R/F switch off and disable USB devices (DMB, fingerprint recognition and Bluetooth)

4-23	Copyright© 1995-2012 SAMSUNG. All rights reserved.

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Samsung NP700G7CS02US, NP700G7C-T01US service manual Battery Troubleshooting

Contents

NP700G7C Contents Precaution General After-Sales Service PrecautionsSafety Precautions Circuit Test Logic Test PrecautionsEMI Ground Static Electricity Precautions Product Features IntroductionPage Specification Audio and Video Sound MicrophoneCamera StorageHard Disk Drive-7200rpm Express Cache IssdOptical Driver Modules Optical Disk Driver Bluetooth Module Power and Power Management System power managementStandard battery Network Tools LANSystem Dimensions AC AdapterProtect Film Label LocationAccessories 3D glassesoption, rechargeableComparing product specifications 700G7AExt. Gfx Option part List Page Page KBD KBD Backlit Mode Shift Function of ProductCable Signal Count USB3.0 SuperSpeed USB USB2.0Data Interface Jog Dial Using 3D Page 3D glassed Hardware New H/W Issd Express CacheIssd Summary With Issd Without IssdNEW H/W Platform Page NEW H/W Graphic Jackson Peak 802.11abg/n 2x2 ComboWlan Bluetooth Page USB Software Enhanced functions SW List Driver List VersionSW List Version Introduction System Setup Bios Setup Issd Introduction Issd Introduction Introduction Main Board Information BasicOption Component ’ty VerPage Desassembly and Reassembly MainSystemDesassembly and Reassembly Desassembly and Reassembly LCD Part Tools used for repairing the product General specReplace Units FRU Field Replaceable Unit Debugging Flow Chart Page Page System Diagnostics Card How to useSystem Diagnosis Debugging CodeDiagnostic Program Pyxis lease Refer to the Training manual . Trouble Shooting Hardware Troubleshooting Screen is dark or the colors of the screen are distortedNo picture appears on the screen LCD blinks while the system is in operation System is not turned on There is no sound from the speakerCannot hear sound through the headphones External/Internal microphone does not work normally HDD is not recognizedHdmi port does not work normally Touch Pad does not work normally Camera does not work normallyWlan does not work normally Fan does not work normally3D Function error Mode dial error3D Function does not work normally Change Module Check if it is out of order Check the cable RTC Battery Reset CPU FAN Troubleshooting CPU FAN ControlFan Voltage Measurement Page Battery Use time Battery Use TimeBattery capacity Table Batterycheck program Battery Troubleshooting Bios Update Set-up Method10. H/W Upgrade HDDMemory System Wire Diagram System LayoutPage Page Board Component Board Component- BottomBoard Component- Top Board Component- Sub boardKBD Gspn Global Service Partner Network