SERVICE

Before calling for assistance or service, please check the section “Troubleshooting”.

If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

•What form does the problem take?

•Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

•Model description

•S/N code (15 digits)

We recommend that you record the information here for easy reference.

Model:

Serial number:

When do you incur costs even during the warranty period?

•If you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting”.

•If the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

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Samsung NZ64H57479K/EF manual Service, Is it a technical fault?
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NZ64H57479K/EF specifications

The Samsung NZ64H57479K/EF is an impressive induction cooktop that combines advanced technology with style and functionality, making it an excellent choice for modern kitchens. This cooktop stands out due to its sleek surface and user-friendly design, catering to both amateur home cooks and culinary enthusiasts.

One of the main features of the Samsung NZ64H57479K/EF is its powerful induction cooking technology. This cooktop utilizes electromagnetic energy to directly heat cookware, providing rapid and precise temperature control. Unlike traditional gas or electric cooktops, induction cooking ensures that heat is generated only when compatible cookware is placed on the surface, resulting in a safer and more energy-efficient cooking experience. The cooktop's responsive heat adjustment allows users to seamlessly shift from a quick boil to a gentle simmer with ease.

The Samsung NZ64H57479K/EF comes equipped with four cooking zones, including an expandable zone that accommodates larger pots and pans. This versatility is essential for preparing a variety of dishes simultaneously, enabling efficient multitasking in the kitchen. Each cooking zone is designed with specific wattage levels to deliver consistent results across different types of cookware, whether it's stainless steel, cast iron, or other induction-compatible materials.

Another noteworthy characteristic of this model is its smart features. The cooktop features a digital display that simplifies the selection of cooking zones and heat levels. Additionally, the intuitive touch controls allow for precise adjustments, enabling users to cook with confidence. The cooktop also includes a timer function, which helps ensure that dishes are prepared to perfection without the risk of overcooking.

Safety is a top priority for Samsung, and the NZ64H57479K/EF incorporates several safety features to protect users and their kitchens. The residual heat indicator alerts users when the cooking surface is still hot, reducing the risk of burns. The child lock function provides added peace of mind in homes with young children, ensuring that the cooktop remains safe even when not in use.

In conclusion, the Samsung NZ64H57479K/EF induction cooktop is a well-rounded appliance that embodies innovation, safety, and style. With its advanced induction technology, versatile cooking zones, user-friendly controls, and safety features, it is designed to enhance the cooking experience while blending seamlessly into contemporary kitchen aesthetics. Whether you're preparing a simple meal or an elaborate feast, this cooktop is sure to meet all culinary needs.
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