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Warranty and service
Warranty and service
FAQs and troubleshooting
A fault may result from a minor information that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.
WARNING
Repairs to the appliance are to be performed only by a qualified service technician. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repair, please contact your customer service centre.
| Problem |
| Possible cause |
| Solution |
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What should I do if the | • | The fuse in the house | • If the fuses trip a | ||
cooking zones are not |
| wiring is intact. |
| number of times, | |
functioning? |
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| call an authorised | |
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| electrician. |
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What should I do if the | • | The On/Off sensor | • | The appliance is | |
cooking zones will not |
| was accidentally |
| properly switched on. | |
switch on? |
| actuated. | • | Clean the control | |
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| • | The control panel is |
| panel. |
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| partially covered by a |
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| damp cloth or liquid. |
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What should I do if | • | The On/Off sensor | • | The appliance is | |
the display except for |
| was accidentally |
| properly switched on. | |
, | the residual |
| actuated. | • | Clean the control |
warmth indicator | • | The control panel is |
| panel. | |
suddenly disppears? |
| partially covered by a |
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| damp cloth or liquid. |
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What should I do if, | • | The cooking zone | • If the cooking zone is | ||
after the cooking |
| was only briefly used |
| hot, please call a local | |
zones have been |
| and therefore did not |
| service center | |
switched off, |
| become hot enough. |
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residual warmth is |
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not indicated in the |
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display |
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26 English |
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Information code | Possible cause | Solution | |
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C0 | Check the Auto Cook sensor. | Restart the appliance | |
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| using the Power button. | |
C1 | The temperature is sensed | ||
If the problem continues, | |||
| higher than specified. | ||
| disconnect power for | ||
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C2 | Check the Auto Cook sensor. | ||
more than 30 seconds. | |||
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A2 | The DC Motor fails to operate | Then, restart the appliance | |
| because of problems with the | and try again. If the | |
| PCB or wiring, or electrical | problem still continues, | |
| disturbance on the motor | contact a local service | |
| blade. | center. | |
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d0 | The sensor is pressed for | Check if the sensor pad | |
| more than 8 seconds. | is wet or pressed. If the | |
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| problem continues, restart | |
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| the appliance using the | |
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| Power button. If the | |
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| problem still continues, | |
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| contact a local service | |
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| center. | |
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F0 | Communications between | Restart the appliance | |
| main and sub PCBs fail. | using the Power button. | |
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| If the problem continues, | |
F2 | The | ||
disconnect power for | |||
| communicates abnormally. | ||
| more than 30 seconds. | ||
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| Then, restart the | |
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| appliance. If the problem | |
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| still continues, contact a | |
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| local service center. | |
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5/24/2016 4:25:02 PM