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Troubleshooting Guide
14
14 Troubleshooting Guide
There is static coming from the speakers. Check the cable connection. Make sure a
video cable is not connected to an audio input
port.
Check the signal strength after connecting a
cable.
Low signal level can cause corrupted sound.
There is audible sound when the volume is
muted.
When Speaker Select is set to External, the
volume button and mute function are disabled.
Adjust the volume for the external speakers.
Audio settings for main speakers are separate
from the internal speakers on the product.
Changing or muting the volume on the product
does not affect an external amplifier(decoder).
Sound from the monitor does not change after
Sound Mode is changed.
Audio settings for main speakers are separate
from the internal speakers on the product.
Audio settings on a source device do not affect
the internal speaker settings on the product.
There is an echo sound coming from the
speakers.
Different decoding speeds between the
product speakers and external speakers can
cause an echo.
In this case, set Speaker Select to External
Remote control issue
The remote control does not work. Make sure that the batteries are correctly in
place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs
switched on in the vicinity.
Source device issue
A beeping sound is heard when my PC is
booting.
If a beeping sound is heard when your PC is
booting, have your PC serviced.
Sound issue