CI+ fungerer ikke

•• Dit Samsung-tv overholder CI+ 1.4-standarderne.

•• Hvis et CI+ Common Interface-modul ikke er kompatibelt med denne enhed, skal du fjerne modulet og kontakte CI+-operatøren for hjælp.

Fjernbetjeningen fungerer ikke.

•• Tjek, om strømindikatoren i bunden af tv'et blinker, når du trykker på tænd/sluk-knappen på fjernbetjeningen. Hvis den ikke gør det, skal du udskifte batterierne i fjernbetjeningen.

•• Sørg for, at batterierne installeres med polerne (+/–) i den rigtige retning.

•• Forsøg at rette fjernbetjeningen direkte mod tv'et med en afstand på 1,5-1,8 m.

•• Hvis tv'et blev leveret med en Samsung Smart-fjernbetjening (Bluetooth-fjernbetjening), skal du sørge for at parre fjernbetjeningen med tv'et.

Fjernbetjeningen til kabelboksen eller satellitboksen tænder eller slukker ikke for tv'et, eller den tilpasser ikke lydstyrken.

•• Programmér fjernbetjeningen til kabelboksen eller satellitboksen til at kunne styre tv'et. Se brugervejledningen til kabelboksen eller satellitboksen for koden til SAMSUNG TV.

TV'ets indstillinger går tabt efter 5 minutter.

•• Tv'et er i Butikstilstand. Skift Brugstilstand i menuen Generelt til Hjemmebrug ( > Indstillinger > Generelt > Systemstyring > Brugstilstand > Hjemmebrug).

Periodisk Wi-Fi

•• Sørg for, at tv’et har netværksforbindelse ( > Indstillinger > Generelt > Netværk > Netværksstatus).

•• Sørg for, at adgangskoden til Wi-Fi er indtastet korrekt.

•• Kontroller afstanden mellem tv'et og modem/router. Afstanden bør ikke overskride 15,2 m.

•• Reducer interferensen ved ikke at bruge eller slukke for trådløse enheder. Tjek desuden, at der ikke er nogen hindringer mellem TV'et og modemmet/routeren. (Wi-Fi-signalet kan reduceres af apparater, trådløse telefoner, stenmure/pejse osv.)

EtplanshusFleretagesejendom

Trådløs router

Trådløs forstærker

•• Kontakt internetserviceudbyderen, og bed dem nulstille netværket for at registrere MAC-adresserne på det nye modem/den nye router og tv'et igen.

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Samsung QE75Q9FNATXXC CI+ fungerer ikke, Fjernbetjeningen fungerer ikke, TVets indstillinger går tabt efter 5 minutter

QE55Q9FNATXXH, QE75Q9FNATXXC, QE65Q9FNATXXC, QE55Q9FNATXXC, QE65Q9FNATXXH specifications

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