Troubleshooting

PROBLEM

SOLUTION

 

 

 

The Refrigerator does not

Check that the power plug is properly connected.

work at all or it does not chill

Is the temperature control on the display panel set to the correct temperature?

sufficiently.

 

Try setting it to a lower temperature.

 

Is the Refrigerator in direct sunlight or located near a heat source?

 

Is the back of the Refrigerator so close to the wall that air cannot keep circulating?

 

 

(Refer to page 10 for the best location.)

 

 

 

The food in the

Is the temperature control on the display set to the correct temperature?

Refrigerator is frozen.

 

Try setting it to a warmer temperature.

 

Is the temperature in the room too low?

 

Did you store the food too close to the air vent at the back of the Refrigerator? Move the

 

 

food away from the air vent.

 

 

 

You hear unusual noise or

Check that the Refrigerator is level and stable.

sounds.

Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

Was anything dropped behind or under the Refrigerator?

 

A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs because

 

 

various accessories are contracting or expanding according to the temperature of the

 

 

Refrigerator interior.

 

 

 

You hear water bubbling in

This is normal. The bubbling comes from the Refrigerator coolant liquid circulating

the Refrigerator.

 

through the Refrigerator.

 

 

 

There is a bad smell in the

Check for spoiled food.

Refrigerator.

Foods with strong odors(for example, fish) should be tightly covered.

 

Clean out your Freezer periodically and throw away any spoiled or suspicious food.

 

 

 

Frost forms on the walls of

Is the air vent blocked? Remove any obstructions so air can circulate freely.

the Freezer.

Allow sufficient space between the foods stored for efficient air circulation.

 

Is the Freezer drawer closed properly?

 

 

 

Water dispenser is not

Is the water line connected and the shut-off valve opened?

functioning.

Has the water supply line tubing been crushed or kinked?

(Water dispenser models only)

 

Make sure the tubing is free and clear of any obstruction.

 

Is the water tank frozen because the Refrigerator temperature is too low?

 

 

Try selecting a warmer setting on the main display panel.

 

 

 

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Troubleshooting _25

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Samsung RB194AB, RB216AB, RB1AB, RB214AB, RB196AB user manual Troubleshooting, Problem Solution