Troubleshooting
PROBLEM | SOLUTION | |
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The Refrigerator does not | • | Check that the power plug is properly connected. |
work at all or it does not chill | • | Is the temperature control on the display panel set to the correct temperature? |
sufficiently. |
| Try setting it to a lower temperature. |
| • | Is the Refrigerator in direct sunlight or located near a heat source? |
| • | Is the back of the Refrigerator so close to the wall that air cannot keep circulating? |
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| (Refer to page 10 for the best location.) |
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The food in the | • | Is the temperature control on the display set to the correct temperature? |
Refrigerator is frozen. |
| Try setting it to a warmer temperature. |
| • | Is the temperature in the room too low? |
| • | Did you store the food too close to the air vent at the back of the Refrigerator? Move the |
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| food away from the air vent. |
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You hear unusual noise or | • | Check that the Refrigerator is level and stable. |
sounds. | • | Is the back of the Refrigerator too close to the wall and therefore keeping air from |
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| circulating? |
| • | Was anything dropped behind or under the Refrigerator? |
| • | A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs because |
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| various accessories are contracting or expanding according to the temperature of the |
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| Refrigerator interior. |
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You hear water bubbling in | • | This is normal. The bubbling comes from the Refrigerator coolant liquid circulating |
the Refrigerator. |
| through the Refrigerator. |
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There is a bad smell in the | • | Check for spoiled food. |
Refrigerator. | • | Foods with strong odors(for example, fish) should be tightly covered. |
| • | Clean out your Freezer periodically and throw away any spoiled or suspicious food. |
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Frost forms on the walls of | • | Is the air vent blocked? Remove any obstructions so air can circulate freely. |
the Freezer. | • | Allow sufficient space between the foods stored for efficient air circulation. |
| • | Is the Freezer drawer closed properly? |
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Water dispenser is not | • | Is the water line connected and the |
functioning. | • | Has the water supply line tubing been crushed or kinked? |
(Water dispenser models only) |
| Make sure the tubing is free and clear of any obstruction. |
| • | Is the water tank frozen because the Refrigerator temperature is too low? |
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| Try selecting a warmer setting on the main display panel. |
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Troubleshooting _25