Samsung RF24FSEDBSR/EE, RF24FSEDBSR/EO, RF24FSEDBSR/EF manual Troubleshooting, Problem Solution

5. Troubleshooting

PROBLEM		SOLUTION
The refrigerator does not	•	Check that the power plug is properly connected.
work at all or it does not chill	•	Check if the set temperature on the digital display is warmer than the freezer or fridge
suffi ciently.	•	inner temperature. If it is, set the refrigerator colder.
		Is the refrigerator in direct sunlight or located near a heat source?
	•	Is the back of the refrigerator too close to the wall, preventing proper ventilation?
The food in the fridge is	•	Check if the set temperature on the digital display is too low.
frozen.	•	Try setting the refrigerator to a warmer temperature.
	•	Is the temperature in the room too low? Set the refrigerator warmer.
	•	Did you store the food which is juicy in the coldest part of the refrigerator? Try mov-
		ing those items to the other shelves in the fridge instead of keeping them in the colder
		areas or bins.
You hear unusual noise or	•	Check that the refrigerator is level and stable.
sounds.	•	Is the back of the refrigerator too close to the wall, preventing proper ventilation?
		Try moving the back of the refrigerator at least 2 inches from the wall.
	•	Was anything dropped behind or under the refrigerator?
	•	A “ticking” sound is heard from inside the refrigerator. It is normal and occurs because
		various accessories are contracting or expanding according to the temperature of the
		refrigerator interior.
	•	If it sounds as if something is hitting something else inside the refrigerator, this is nor-
		mal. The sound is caused by the compressor operating at high capacity.
The cabinet-door sealing area	•	Some heat is normal as anti-condensators are installed in the vertical hinged section of
of the appliance is hot and		the refrigerator to prevent condensation.
condensation is occurring.	•	Is the refrigerator door ajar? Condensation can occur when you leave the door open
		for a long time.
Ice Maker is not producing	•	Did you wait for 12 hours after installation of the water supply line before making ice?
ice.	•	Is the water line connected and the shut-off valve opened?
	•	Did you manually stop the ice making function?
	•	Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear water bubbling	•	This is normal. The bubbling comes from refrigerant circulating through the refrigerator.
in the refrigerator.
There is a bad smell in the	•	Check for spoiled food.
refrigerator.	•	Foods with strong odors (for example, fi sh) should be tightly covered.
	•	Clean out your freezer periodically and throw away any spoiled or suspicious food.
Frost forms on the walls of	•	Is the air vent blocked? Remove any obstructions so air can circulate freely.
the freezer.	•	Allow suffi cient space between the stored food for effi cient air circulation.
	•	Is the freezer drawer closed properly?
Water dispenser is not	•	Is the water line connected and the shut-off valve opened?
functioning.	•	Has the water supply line tubing been crushed or kinked?
	•	Make sure the tubing is free and clear of any obstruction.
	•	Is the water tank frozen because the fridge temperature is too low?
		Try selecting a warmer setting on the Digital display.
	•	Is the Child Lock on?
Auto close system does not	•	Is there an imbalance between the right and left parts of the door?
work with the freezer door.	•	Open and close the door smoothly 1~2 times. After you do this, the auto close system
		usually works properly again.
	•	Try opening the door smoothly to avoid unbalancing the right part and the left part of
		the door.