Troubleshooting

PROBLEM

SOLUTION

 

 

The Refrigerator does not

• Check that the power plug is properly connected.

work at all or it does not chill

• Is the temperature control on the display panel set to the correct temperature?

sufficiently.

Try setting it to a lower temperature.

 

• Is the Refrigerator in direct sunlight or located near a heat source?

 

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

circulation?

 

 

The food in the Refrigerator is

• Is the temperature control on the display set to the correct temperature?

frozen.

Try setting it to a warmer temperature.

 

• Is the temperature in the room too low?

 

• Did you store the food with high water content in the coldest part of the Refrigerator? Try

 

moving those items into the body of the Refrigerator instead of keeping them in the Cool

 

Select Pantry™.

 

 

You hear unusual noise or

• Check that the Refrigerator is level and stable.

sounds.

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

circulating?

 

• Was anything dropped behind or under the Refrigerator?

 

• A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs because

 

various accessories are contracting or expanding according to the temperature of the

 

Refrigerator interior.

 

 

The front corners and vertical

• Some heat is normal as anti-condensators are installed in the vertical hinged section of the

hinged section of the appliance

Refrigerator to prevent condensation.

are hot and condensation is

• Is the Refrigerator door ajar? Condensation can occur when you leave the door open for a

occurring.

long time.

 

 

Ice Maker is not producing ice.

• Did you wait for 12 hours after installation of the water supply line before making ice?

 

• Is the water line connected and the shut-off valve opened?

 

• Did you manually stop the ice making function?

 

• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.

 

 

You can hear water bubbling in

• This is normal. The bubbling comes from the Refrigerator coolant liquid circulating through

the Refrigerator.

the Refrigerator.

 

 

There is a bad smell in the

• Check for spoiled food.

Refrigerator.

• Foods with strong odors(for example, fish) should be tightly covered.

 

• Clean out your Freezer periodically and throw away any spoiled or suspicious food.

 

 

Frost forms on the walls of the

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

Freezer.

• Allow sufficient space between the foods stored for efficient air circulation.

 

• Is the Freezer drawer closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve opened?

functioning.

• Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the Refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

AW2-CD GLOBAL (RFG23U** / RFG23D**)간단-EN.indd 4

2011.3.18 1:49:46

PM

 

 

 

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Samsung RFG23DERS1/XEE, RFG23UEBP1/XEO, RFG23UERS1/XEO, RFG23UERS1/XTR, RFG23UERS1/XEF manual Troubleshooting, Problem Solution
Page 3

RFG23UERS1/XEF, RFG23UERS1/XEO, RFG23UERS1/XEE, RFG23UERS1/XTR, RFG23UEPN1/SML specifications

Samsung's RFG28MEPN1/SML and RFG23UERS1/XEO refrigerators exemplify cutting-edge appliance technology, designed to offer consumers advanced features for improved food storage and accessibility. Both models integrate Samsung’s innovative technologies, ensuring freshness and convenience in everyday life.

The RFG28MEPN1/SML model boasts a spacious 28 cubic feet capacity, making it ideal for larger households. Its elegant stainless steel finish not only enhances kitchen aesthetics but also features a fingerprint-resistant coating that keeps it looking pristine. The interior layout includes an innovative FlexZone compartment which allows users to customize temperature settings for different types of food – a feature perfect for storing beverages, deli items, or even frozen goods at optimal temperatures.

This model includes Samsung's Twin Cooling Plus technology, which uses separate cooling systems for the refrigerator and freezer to maintain optimal humidity levels. This prevents the mixing of odors and helps keep food fresher for a longer period. Additionally, it has an advanced ice maker and water dispenser, offering filtered water and ice at the touch of a button.

On the other hand, the RFG23UERS1/XEO features a slightly smaller, yet still generous 23 cubic feet capacity. This model is designed with convenience in mind, offering ample storage space while maximizing kitchen footprint. It incorporates similar Twin Cooling Plus technology, ensuring that both the refrigerator and freezer maintain specific humidity levels, enhancing the shelf life of perishables.

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Smart technology integration is another hallmark of these models. Both refrigerators are compatible with Samsung's SmartThings app, allowing users to monitor and control refrigerator settings remotely. Alerts can notify users when the door is left ajar, and temperature fluctuations can also be monitored, ensuring food safety.

Overall, the Samsung RFG28MEPN1/SML and RFG23UERS1/XEO refrigerators embody modern functionality through innovative features and sleek design, making them excellent choices for anyone looking to upgrade their kitchen appliance collection.
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