Belkin N1 user manual Troubleshooting, Assistant CD does not automatically start

Troubleshooting

Assistant CD does not automatically start.

If the CD-ROM does not start the Assistant software automatically, it could be that the computer is running other applications that are interfering with the CD drive.

1.If the Assistant software’s Welcome screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer” icon that is located on your desktop.

2.Next, double-click on the CD-ROM drive that the Assistant software CD has been placed in to start the installation.

3.The Assistant software should start within a few seconds. If, instead, a window appears showing the files on the CD, double-click on the icon labeled “setup.exe”.

4.If the Assistant software still does not start, reference the section titled “Manually Configuring Network Settings” (page 83) in this User Manual for an alternative setup method).

Assistant software cannot find my N1 Vision.

If the Assistant software is not able to find the N1 Vision during the installation process, please check the following items:

1.If the Assistant software is not able to find the N1 Vision during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall. If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on. Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access.

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