Belkin N1 user manual Troubleshooting

Troubleshooting

•The Assistant software completed installation, but my web browser doesn’t work.

•I am unable to connect to the Internet. The “modem” icon on my N1 Vision is blinking, and the “internet” icon is blinking.

If you cannot connect to the Internet, and the “modem” icon is blinking, and the “internet” icon is blinking, the problem may be that your modem and N1 Vision are not connected properly.

1.Make sure the network cable between the modem and the N1 Vision is connected. The cable should be connected at one end to the N1 Vision’s “to Modem” port, and at the other end to the network port on your modem.

2.Unplug the cable or DSL modem from its power source for

three minutes. After three minutes, plug the modem back into its power source. This may force the modem to properly recognize the N1 Vision.

3.Unplug the power to your N1 Vision, wait 10 seconds, and then reconnect the power. This will cause the N1 Vision to reattempt communication with the modem. If the “modem” icon on the

N1 Vision is not lit after completing these steps, please contact Belkin Technical Support.

4.Try shutting down and restarting your computer.

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