Troubleshooting Guide
Before contacting service personnel, please check possible problems and solutions below:
SYMPTOM |
| POSSIBLE CAUSE |
| REMEDY |
No power | 1. | Power supply disconnected | 1. | Connect to power supply |
| 2. | Bad connection between power | 2. | Plug again or replace receptacle |
| 3. | plug and receptacle | 3. | with new one |
| Power of receptacle switched off | Switch on receptacle | ||
No sound | 1. | Incorrect input connection | 1. | Connect inputs properly |
| 2. | Disc is deformed or dirty | 2. | Clean of fix disc |
| 3. | System is in mute status | 3. | Press “MUTE” button |
No picture | 1. | Incorrect signal connection | 1. | Connect the inputs correctly |
| 2. | Incorrect TV status | 2. | |
| 3. | TV system out mode is | 3. | Press PS/IS to angle or mode |
|
| Progressive, but your TV system |
|
|
|
| is Interlace mode |
|
|
No color | 1. | Wrong TV system selection | 1. | Set up system by pressing |
| 2. | Improper color adjustment | 2. | “SYSTEM” button on remote control |
| 3. | Incorrect video output | Readjust color | |
|
|
| 3. | Check for correct video output |
|
|
|
| settings |
Disc cannot be played | 1. | No disc in drive | 1. | Insert disc |
| 2. | Disc placed incorrectly | 2. | Put disc on disc tray properly with |
| 3. | Moisture condensed in unit | 3. | label side up |
| 4. | Not in playing status | Leave unit on for about an hour | |
| 5. | Wrong disc format | 4. | (without disc) before using again |
| 6. | Disc dirty | Press “PLAY” button to switch | |
|
|
| 5. | playing status |
|
|
| Please with supported disc format | |
|
|
| 6. | Clean disc with soft cloth from |
|
|
|
| center to edge |
Remote control malfunction | 1. | Remote control not directed at | 1. | Direct remote control at sensor |
| 2. | sensor | 2. | Reduce receiving distance |
| Receiving distance is more than 8 | 3. | Replace batteries | |
| 3. | meters | 4. | Remove obstacle |
| Low voltage in remote control |
|
| |
| 4. | batteries |
|
|
| Outside obstacle between unit and |
|
| |
|
| remote control |
|
|
Sudden malfunction | 1. | Bad disc quality | 1. | Wait |
| 2. | Button was pressed mistakenly | 2. | restored |
| 3. | Outside static | Turn off and restart unit | |
|
|
| 3. | Shut off for |
|
|
|
| unit |
Picture dividing | 1. | Selected system is incompatible | 1. | Set up correct system |
|
| with disc |
|
|
External signals cannot be recorded | 1. | Incorrect system connection | 1. | Connect properly |
| 2. | No disc or | 2. | Insert recordable disc |
| 3. | Disc has been finished | 3. | Change disc |
| 4. | No free disc space | 4. | Change disc |
|
|
|
|
|
No monitor signal | 1. | Input source not prepared | 1. | Prepare input source |
| 2. | Incorrect video output system | 2. | Switch video output system |
| 3. | Actual input source not consistent | 3. | Select proper input source |
|
| with selected |
|
|
Timer recording cannot be done | 1. | Disc does not meet requirements | 1. | Replace with new disc |
| 2. | Wrong time setting | 2. | Set up time again |
| 3. | Input source does not work | 3. | Ensure input source works correctly |
| 4. | properly during recording time | 4. | during recording time |
| System power failure | Set system to standby | ||
Recording aborted halfway | 1. | There is no free disc space | 1. | Replace with blank disc |
| 2. | Bad disc quality | 2. | Replace with high quality disc |
33
