![](/images/new-backgrounds/1300678/300678131x1.webp)
Troubleshooting
Before Calling Service
Check
Unit Does Not Operate
Does the display light?
Does the Energy Saver key flash (or light) and displays are turned OFF?
(See page 32)
Does any of the U## codes and messages appear on the display?
(U0, U4, U10, U12, U13....etc.,)
Does the Add Staples indicator and message appear on the display?
Does the Add Paper indicator and message appear on the display? (J)
Does the paper misfeed indicator and message appear on the display? (c/I/F)
Does
Action
Check if the Power Switch is turned ON and if the power cord is inserted into the outlet.
Press Energy Saver key on the control panel.
Perform actions in accordance with each message.
Add Staples (See page 52)
Remove all jammed staples. (See page 54)
Add paper. (See page 55)
Remove the misfed paper. (See page 58)
Turn the copier OFF, then ON. If the error code does not clear, call your Service provider.
66