Samsung RM25KGRS1/BUL, RM25KGRS1/EUR manual Before YOU Call for Service

BEFORE YOU CALL FOR SERVICE...

Problem	Possible Causes	What To Do
The refrigerator does	• Disconnected power plug	• Check that the power plug is properly
not work sufficiently or		connected.
	• Is the temperature control on the display panel	• Try setting it to a lower temperature.
at all
	set to the correct temperature?
	• Is the refrigerator in direct sunlight or located	• Move the refrigerator to the proper loca-
	near a heat source?	tion.
	• Is the back of the refrigerator too close to the
	wall?
The food in the refrig-	• Is the temperature control on the display panel	• Try setting it to a warmer temperature.
	set to the correct temperature?
erator is frozen
	• Is the temperature in the room too low?
	• Did you store the food with a high water con-
	tent in the coldest part of the refrigerator.
Unusual noises or		• Check that the floor is levelled and stable.
	• Is the back of the refrigerator too near to the	• Move the refrigerator to the proper loca-
sounds are heard	wall?	tion.
	• Was anything dropped behind or under the	• Remove the foreign object.
	refrigerator?
	• A “ticking” sound may be heard from inside
	the refrigerator. This is normal and occurs
	because various accessories contract or
	expand.
The front corners and	• Anti-condensators are installed in the front
sides of the cabinet	corners of the refrigerator to prevent conden-
	sation.
are hot; condensation	• Condensation can occur when you leave the	• Normal state
occurs	door open for a long time.
Ice is not dispensed	• Did you stop the ice making function?
	• Is there any ice in the storage unit?	• See the control panel.
	• Is the water pipe connected and the shut-off	• See the ice container.
	valve open?	• See the valve.
	• Is the freezer temperature too warm?
	• Did you wait for 12 hours after installation of	• Set the temperature lower.
	the water supply line before making ice?
You can hear water bub-	• The bubbling comes from the refrigerant cir-	• Normal state
bling in the refrigerator	culating in the refrigerator and is normal.
There is a bad smell in	• Wrap strong smelling food so that it is airtight.
the refrigerator	Throw away any rotten food.
Frost forms on the wall
of the freezer		• Allow sufficient space between stored
	• Is the air vent blocked?	food for efficient air circulation.
	• Is the door closed properly?
No water is supplied	• Is the water pipe connected and the shut-off
	valve open?
	• Is the water supply pipe crushed?
	• Is the water tank frozen because the refrigera-
	tor temperature is too low? Select a warmer
	setting on the display panel.
Door/ drawer does not	• Leveling legs need adjusting	• See installation of the refrigerator
close by itself

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