BEFORE YOU CALL FOR SERVICE...

Problem

Possible Causes

What To Do

 

 

 

The refrigerator does

• Disconnected power plug

• Check that the power plug is properly

not work sufficiently or

 

connected.

• Is the temperature control on the display panel

• Try setting it to a lower temperature.

at all

set to the correct temperature?

 

 

• Is the refrigerator in direct sunlight or located

• Move the refrigerator to the proper loca-

 

near a heat source?

tion.

 

• Is the back of the refrigerator too close to the

 

 

wall?

 

The food in the refrig-

• Is the temperature control on the display panel

• Try setting it to a warmer temperature.

set to the correct temperature?

 

erator is frozen

 

• Is the temperature in the room too low?

 

 

 

 

• Did you store the food with a high water con-

 

 

tent in the coldest part of the refrigerator.

 

Unusual noises or

 

• Check that the floor is levelled and stable.

• Is the back of the refrigerator too near to the

• Move the refrigerator to the proper loca-

sounds are heard

wall?

tion.

 

• Was anything dropped behind or under the

• Remove the foreign object.

 

refrigerator?

 

 

• A “ticking” sound may be heard from inside

 

 

the refrigerator. This is normal and occurs

 

 

because various accessories contract or

 

 

expand.

 

The front corners and

Anti-condensators are installed in the front

 

sides of the cabinet

corners of the refrigerator to prevent conden-

 

sation.

 

are hot; condensation

• Condensation can occur when you leave the

• Normal state

occurs

door open for a long time.

Ice is not dispensed

• Did you stop the ice making function?

 

• Is there any ice in the storage unit?

• See the control panel.

 

• Is the water pipe connected and the shut-off

• See the ice container.

 

valve open?

• See the valve.

 

• Is the freezer temperature too warm?

 

 

• Did you wait for 12 hours after installation of

• Set the temperature lower.

 

the water supply line before making ice?

 

You can hear water bub-

• The bubbling comes from the refrigerant cir-

• Normal state

bling in the refrigerator

culating in the refrigerator and is normal.

There is a bad smell in

• Wrap strong smelling food so that it is airtight.

 

the refrigerator

Throw away any rotten food.

 

Frost forms on the wall

 

 

of the freezer

 

• Allow sufficient space between stored

 

 

 

• Is the air vent blocked?

food for efficient air circulation.

 

• Is the door closed properly?

 

No water is supplied

• Is the water pipe connected and the shut-off

 

 

valve open?

 

 

• Is the water supply pipe crushed?

 

 

• Is the water tank frozen because the refrigera-

 

 

tor temperature is too low? Select a warmer

 

 

setting on the display panel.

 

Door/ drawer does not

• Leveling legs need adjusting

• See installation of the refrigerator

close by itself

 

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Samsung RM25KGRS1/BUL, RM25KGRS1/EUR manual Before YOU Call for Service

RM25KGRS1/EUR, RM25KGRS1/BUL specifications

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