BEFORE YOU CALL FOR SERVICE...

Problem

Possible Causes

What To Do

 

 

 

The refrigerator does not

• Disconnected power plug

• Check that the power plug is properly con-

work sufficiently or at all

 

nected.

• Is the temperature control on the display

• Try setting it to a lower temperature.

 

 

panel set to the correct temperature?

 

 

• Is the refrigerator in direct sunlight or locat-

• Move the refrigerator to the proper loca-

 

ed near a heat source?

tion.

 

• Is the back of the refrigerator too close to

 

 

the wall?

 

The food in the refrigera-

• Is the temperature control on the display

• Try setting it to a warmer temperature.

panel set to the correct temperature?

tor is frozen

• Is the temperature in the room too low?

 

 

 

 

• Did you store the food with a high water

 

 

content in the coldest part of the refrigerator.

 

Unusual noises or

 

• Check that the floor is levelled and stable.

• Is the back of the refrigerator too near to the

• Move the refrigerator to the proper location.

sounds are heard

wall?

 

 

• Was anything dropped behind or under the

• Remove the foreign object.

 

refrigerator?

 

 

• A “ticking” sound may be heard from inside

 

 

the refrigerator. This is normal and occurs

 

 

because various accessories contract or

 

 

expand.

 

The front corners and

• Anti-condensators are installed in the front

 

sides of the cabinet are

corners of the refrigerator to prevent con-

 

densation.

 

hot; condensation occurs

 

• Condensation can occur when you leave the

• Normal state

 

door open for a long time.

Ice is not dispensed

• Did you stop the ice making function?

 

• Is there any ice in the storage unit?

• See the control panel.

 

 

• Is the water pipe connected and the shut-off

• See the ice container.

 

valve open?

• See the valve.

 

• Is the freezer temperature too warm?

 

 

• Did you wait for 12 hours after installation

• Set the temperature lower.

 

of the water supply line before making ice?

 

You can hear water bub-

• The bubbling comes from the refrigerant

 

bling in the refrigerator

circulating in the refrigerator and is normal.

• Normal state

There is a bad smell in

• Wrap strong smelling food so that it is air-

 

the refrigerator

tight. Throw away any rotten food.

 

Frost forms on the wall of

 

• Allow sufficient space between stored food

the freezer

 

• Is the air vent blocked?

for efficient air circulation.

 

 

• Is the door closed properly?

 

No water is supplied

• Is the water pipe connected and the shut-off

 

valve open?

 

 

 

 

• Is the water supply pipe crushed?

 

 

• Is the water tank frozen because the refrig-

 

 

erator temperature is too low? Select a

 

 

warmer setting on the display panel.

 

Door/ drawer does not

• Leveling legs need adjusting

• See installation of the refrigerator

close by itself

 

 

 

 

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Samsung RM25KGSH1/TAC, RM25KGRS1/TAC Before YOU Call for Service, Work sufficiently or at all, Sides of the cabinet are
Page 37 Page 39

RM25KGRS1/SAL, RM25KGSH2/ZAM, RM25KGRS1/XET, RM25KGRS1/TAC, RM25KGRS1/JUM specifications

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In summary, the Samsung RM25KGRS1/XEH and RM25KGRS1/XET are exceptional refrigerators that combine energy-efficient operation, modern design, and innovative features. Their advanced technologies, including inverter cooling and Multi-Flow systems, ensure optimal food preservation, making them a valuable addition to any household.
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