troubleshooting

PROBLEM

SOLUTION

 

 

The refrigerator

• Check that the power plug is properly connected.

does not work at all

• Is the temperature control on the display panel set to the correct

or it does not chill

temperature? Try setting it to a lower temperature.

sufficiently.

• Is the refrigerator in direct sunlight or located too near a heat source?

 

• Is the back of the refrigerator too close to the wall and therefore keeping air

 

from circulating?

 

 

The food in the fridge is

• Is the temperature control on the display panel set to the correct

frozen.

temperature? Try setting it to a warmer temperature.

 

• Is the temperature in the room very low?

 

• Did you store the food with a high water content in the coldest part of the

 

fridge? Try moving those items into the body of the fridge instead of keeping

 

them in the CoolSelect Zone™ drawer.

 

 

You hear unusual

• Check that the refrigerator is level and stable.

noises or sounds.

• Is the back of the refrigerator too close to the wall and therefore keeping air

 

from circulating?

 

• Was anything dropped behind or under the refrigerator?

 

• A “ticking” sound is heard from inside the refrigerator.

 

This is normal and occurs because various accessories are contracting or

 

expanding in relation to the temperature of the refrigerator interior.

 

 

The front corners of

• Some heat is normal as anti-condensators are installed in the front corners

the appliance are hot

of the refrigerator to prevent condensation.

and condensation is

• Is the refrigerator door ajar?

occurring.

Condensation can occur when you leave the door open for a long time.

Ice is not dispensing.

• Did you wait for 12 hours after installation of the water supply line before

 

making ice?

 

• Is the water line connected and the shut-off valve open?

 

• Did you manually stop the ice making function?

 

Make sure Ice Type is set to Cubed or Crushed.

 

• Is there any ice blocked within the ice maker bucket?

 

• Is the freezer temperature too warm?

 

Try setting the freezer temperature lower.

 

 

You can hear water

• This is normal. The bubbling comes from the refrigerant coolant liquid

bubbling in the

circulating through the refrigerator.

refrigerator.

 

 

 

There is a bad smell in

• Has a food item spoiled?

the refrigerator.

• Make sure that strong smelling food (for example, fi sh) is wrapped so that it

 

is airtight.

 

• Clean out your freezer periodically and throw away any spoiled or suspect

 

food.

 

 

Frost forms on the

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

walls of the freezer.

• Allow suffi cient space between the foods stored for effi cient air circulation.

 

• Is the freezer door closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve open?

functioning.

• Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

22_ troubleshooting

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Samsung RS22HKNTS1/XSG, RS22HKNRS1/XMA, RS22HKNRS1/XSG, RS22HKNEW1/XSG, RS22HKNRS1/ZAM, RS22HKNPN1/XSG manual Troubleshooting
Page 21 Page 23

RS22HKNPN1/XSG, RS22HKNTS1/ATC, RS22HKNRS1/ZAM, RS22HKNTS1/JUM, RS22HKNEW1/XSG specifications

The Samsung RS22 series of refrigerators, including models RS22HKNRS1/XSG, RS22HKNTS1/XSG, RS22HZNRS1/ZA, RS22HKNRS1/XMA, and RS22HKNEW1/XSG, exemplify innovation and modern design, catering to the needs of the contemporary household. These side-by-side refrigerators are designed with user-friendly features, advanced cooling technologies, and sleek aesthetics.

One of the standout features across the RS22 series is the Twin Cooling Plus technology. This system utilizes separate airflow systems for the refrigerator and freezer compartments, maintaining optimal humidity levels and preventing the transfer of odors. This ensures that fruits and vegetables stay fresher for longer, while frozen foods maintain their original texture and flavor.

The refrigerators boast a spacious interior, with ample storage options including adjustable glass shelves, dedicated bins for produce, and easy-access door bins. This thoughtful organization allows users to maximize storage space efficiently while keeping items neatly arranged. Additionally, the option of flex shelves provides versatility in accommodating taller items.

Energy efficiency is another key characteristic of the RS22 series. These models are designed to consume less energy while providing powerful cooling performance, helping to reduce electricity bills and minimize environmental impact. They are equipped with Energy Star ratings, underscoring their efficiency and reliability.

In terms of convenience, the RS22 refrigerators come equipped with a water and ice dispenser. This feature provides easy access to chilled fresh water and ice at the push of a button, perfect for entertaining or everyday hydration. The dispenser is designed to accommodate various container sizes, from standard cups to larger pitchers.

The Smart Features integrated into these models enhance user experience significantly. With the SmartThings app, users can monitor and control their refrigerator remotely, receive notifications about door openings, and even troubleshoot issues directly from their smartphones. This innovative technology ensures peace of mind and seamless management of food storage.

Moreover, the sleek stainless-steel design of these refrigerators adds a modern touch to any kitchen décor. Fingerprint-resistant finishes assist in keeping surfaces looking clean and polished, reducing the need for constant maintenance.

Overall, the Samsung RS22 series, with its combination of cutting-edge technology, user-friendly designs, and efficient performance, stands out as an excellent choice for consumers looking for a reliable and stylish refrigerator. Whether you are upgrading your kitchen or outfitting a new home, these models offer a robust solution for all your refrigeration needs.
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