Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of your set and contact your local dealer.

No sound or picture

Check that the mains lead has been connected to a wall socket.

 

Check that you have pressed the Power ( ) button.

 

Check the picture contrast and brightness settings.

 

Check the volume.

 

 

 

Normal picture but no sound

Check the volume.

 

Check whether the MUTE button has been pressed on the remote

 

 

control.

 

 

 

No picture or black and white picture

Adjust the color settings.

 

Check that the broadcast system selected is correct.

 

 

 

Sound and picture interference

Try to identify the electrical appliance that is affecting the set and

 

 

move it further away.

 

Plug your set into a different mains socket.

 

 

 

Blurred or snowy picture,

Check the direction, location and connections of your aerial.

distorted sound

 

This interference is often due to the use of an indoor aerial.

 

 

 

Remote control malfunctions

Replace the remote control batteries.

 

Clean the upper edge of the remote control (transmission window).

 

Check the battery terminals.

 

 

 

“Check Signal Cable” message is displayed.

Check that the signal cable is firmly connected to the PC or video sources.

Check that the PC or video sources are turned on.

On PC mode, “Not Supported Mode” message is displayed.

Check the maximum resolution and the frequency of the video Adapter.

Compare these values with the data in the Display Modes Timing Chart.

On PC mode, horizontal or vertical bars Adjust the Coarse or Fine function. appear to flicker, jitter or shimmer on the

image.

On PC mode, screen is black and power indicator light is steady amber or blinks every 0.5 or 1 seconds

The TV is using its power management system.

Move the computer’s mouse or press a key on the keyboard.

On PC mode, image is not stable and may appear to vibrate.

Check that the display resolution and frequency from your computer or video board is an available mode for your set. On your computer check: Control Panel, Display, Settings.

If the setting is not correct, use your computer utility programme to change the display settings.

Your set supports multiscan display functions within the following frequency domain:

Horizontal frequency: 30 ~ 85 kHz

Vertical frequency: 55 ~ 85 Hz

On PC mode, image is not centered

Adjust the horizontal and vertical position.

on the screen.

 

 

 

You need the Monitor driver software.

Download the driver from WWW pages: http://www.samsungusa.com/monitor http://www.samsung-monitor.com

English-37

Page 37
Image 37
Samsung RS24ASSSW/XEU, RS24ASSSW/EDC, 241MP, RS24ASSOW/EDC manual Troubleshooting Before Contacting Service Personnel

RS24ASSOW/EDC, RS24ASSSW/EDC, 241MP, RS24ASSSW/XEU specifications

The Samsung RS24ASSSW/EDC is a premium refrigerator that combines cutting-edge technology with practical features, ensuring a modern and efficient kitchen experience. This model stands out thanks to its sleek design and advanced functionalities, making it a popular choice among homeowners.

One of the main features of the RS24ASSSW/EDC is its spacious interior, which boasts a capacity of approximately 24 cubic feet, providing ample space for groceries and meal prep essentials. The refrigerator layout includes adjustable shelves and deep door bins, allowing for flexible storage options to accommodate various sizes of items. The organization of the interior is designed to enhance accessibility and make it easy to find what you need.

The RS24ASSSW/EDC utilizes Samsung's Twin Cooling Plus technology, which employs dual evaporators to cool both the refrigerator and freezer independently. This results in optimal humidity levels in the refrigerator compartment while preventing freezer burn in the freezer. The precise temperature management helps to keep food fresher for longer periods, reducing food spoilage and waste.

Energy efficiency is another notable characteristic of this model. The Samsung RS24ASSSW/EDC is designed to meet ENERGY STAR standards, ensuring that it operates with lower energy consumption while providing powerful performance. This can lead to savings on energy bills over time, while also being environmentally friendly.

Additionally, this refrigerator features an external water and ice dispenser, providing convenient access to chilled water and ice without needing to open the door. The ice maker is designed to produce both cubed and crushed ice, catering to different preferences.

The stylish stainless-steel finish not only adds a contemporary touch to the kitchen but is also resistant to fingerprints and smudges, making it easy to maintain. Furthermore, the LED lighting illuminates the interior, making it easy to see and access food items even in low light conditions.

In summary, the Samsung RS24ASSSW/EDC is not just a refrigerator; it's a versatile appliance that integrates modern technology and efficient design, enhancing the everyday cooking and food storage experience. With its spacious capacity, advanced cooling technology, energy efficiency, and convenient features, it's an excellent addition to any kitchen, catering to both functionality and style.