4.Troubleshooting

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

Fridge or freezer

Master power control set to O (OFF).

Switch on the power (“I” pressed).

compartment too

 

 

Refrigerator is unplugged.

Plug in the power plug again.

warm.

(Low cooling power)

 

 

Temperature controls set at the warmest

Press the FRE. TEMP/REF. TEMP button and

 

 

setting.

set it colder.

 

 

 

 

Refrigerator installed in a place exposed to

Keep the refrigerator away from direct sunlight

 

direct sunlight and in the vicinity of heater.

and heating appliances.

 

 

 

Frozen food in fridge

Fridge control setting is too cold.

Press the temperature control button and set

compartment.

 

to a warmer setting.

 

 

 

 

Refrigerator installed in a too cold place.

When the ambient temperature is lower than

 

 

5ºC, food can become frozen.

 

 

 

 

Food containing lots of water is placed closer

Put food containing lots of water on the front

 

to the cold air discharging port.

part of the self.

 

 

 

Vibration or rattling

The floor is slanted or it is not firm enough.

Move the refrigerator and put it on a hard

sounds.

 

leveled floor.

 

 

 

 

There is something blocking the ventilation in

If there is anything blocking the ventilation,

 

the machine compartment on the top.

remove it.

 

 

 

Refrigerator has odor.

Dishes are stored without being wrapped in

Make sure to put lids on containers dishes

 

plastic.

wrapped.

 

 

 

 

Meat, fish and chicken are put in the

Put them in clean plastic bags and tie up their

 

refrigerator without plastic packing.

tops before storing them.

 

 

 

 

Foods are stored for too long.

Foods stored for a long time could have

 

 

odors.

 

 

 

Ice cubes have odor.

Ice cubes are made with tap water.

Water could contain chlorine sending out

 

 

odors. Make ice with filtered water.

 

 

 

 

Interior of refrigerator needs cleaning.

Clean the interior of the refrigerator frequently

 

 

to remove food smells.

 

 

 

 

Ice storage bin needs cleaning.

Wipe the surface of the ice bin frequently.

 

 

 

 

Food dropped on the shelf.

Wipe it away completely.

 

 

 

Water dispenser does

Water supply line is turned off.

Turn on water supply.

not work.

 

 

Water supply line is not connected properly.

Review the installation manual or contact our

 

 

 

service center.

 

 

 

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Samsung RS627LHQESR/ML, RS757LHQESR/ML manual Troubleshooting

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