BEFORE YOU CALL FOR SERVICE...

Problem

Possible Causes

What To Do

 

 

 

 

Small or hollow cubes

Water filter clogged.

• Replace filter cartridge with new cartridge or with plug.

 

 

Door left open.

• Check to see if package is holding door open.

 

 

 

 

 

Slow ice cube freezing

Temperature control not set

• See about the controls.

 

cold enough.

 

 

 

Orange glow in the freezer

Defrost heater is on.

• This is normal.

 

 

 

 

Cube dispenser does not

Icemaker turned off or water

• Turn on icemaker or water supply.

work(on some models)

supply turned off.

 

 

 

 

Ice cubes are frozen to ice-

• Remove cubes and move the feeler arm to the ON position.

 

maker feeler arm.

 

 

 

Irregular ice clumps in stor- age container.

•Break up with fingertip pressure and discard remaining clumps.

•Freezer may be too warm. Adjust the freezer control to a colder setting, one position at a time, until clumps do not form.

 

Dispenser is LOCKED.

• Press and hold the CHILD LOCK for 3 seconds.

Water has poor taste/odor

Water dispenser has not

• Dispense water until all water in system is replenished.

(on some models)

been used for a long time.

 

 

 

 

Water in first glass is warm (on some models)

Normal when refrigerator is

• Wait 24 hours for the refrigerator to completely cool down.

first installed.

 

 

Water dispenser has not

• Dispense water until all water in system is replenished.

been used for a long time.

 

 

 

Water system has been drained.

• Allow several hours for replenished supply to chill.

Water dispenser does not

Water supply line turned off or

• See Installing the water line.

work(on some models)

not connected.

 

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

 

 

 

 

 

Air may be trapped in the water

• Press the dispenser arm for at least two minutes.

 

system.

 

 

Dispenser is LOCKED.

• Press and hold the CHILD LOCK pad for 3 seconds.

Water spurting from dis-

Newly-installed filter cartridge.

• Run water from the dispenser for 3 minutes (about one and

penser (on some models)

 

a half gallons).

Water is not dispensed

Water in reservoir is frozen.

• Call for service.

 

 

(on some models) but

Refrigerator control setting is

• Set to a warmer setting.

icemaker is working

too cold.

 

Ice cubes stuck in icemaker.

(Green power light on ice- maker blinking).

•Turn off the icemaker, remove cubes, and turn the icemaker back on.

Water on kitchen floor or

Drain in the bottom of the

• See Care and cleaning.

on bottom of freezer

freezer clogged.

• Check the lock of filter.

 

Cubes jammed in chute.

• Poke ice through with a wooden spoon.

 

 

 

No water or ice cube

Supply line or shutoff valve is

• Call a plumber.

production

clogged.

 

 

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

 

 

 

 

Dispenser is LOCKED.

• Press and hold the CHILD LOCK pad for 3 seconds.

 

 

 

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Samsung RSE8KPUS1/XEO manual Small or hollow cubes, Slow ice cube freezing, Workon some models, On some models, Production
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