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Samsung S19B420M, S19B420BW, S24B420BW, S22B420BW user manual Troubleshooting Guide

Models: S24B420BW S19B420B S19B420BW S19B420M S22B420BW

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9Troubleshooting Guide

Question			Answer

How can I change the	z Windows XP: Go to Control Panel			Appearance and
resolution?	Themes	Display	Settings, and adjust the resolution.

zWindows ME/2000: Go to Control Panel Display Settings, and adjust the resolution.

zWindows Vista: Go to Control Panel Appearance and Personalization Personalize Display Settings, and adjust the resolution.

zWindows 7: Go to Control Panel Appearance and Personalization Display Adjust Resolution, and adjust the resolution.

How do I set power-saving	z Windows XP: Set power-saving mode in Control Panel
mode?	Appearance and Themes Display Screen Saver
	Settings or BIOS SETUP on the PC.

zWindows ME/2000: Set power-saving mode in Control Panel

Display Screen Saver Settings or BIOS SETUP on the PC.

zWindows Vista: Set power-saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC.

zWindows 7: Set power-saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC.

Refer to the user manual for your PC or graphics card for further instructions on adjustment.

9 Troubleshooting Guide 75

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Samsung S19B420M, S19B420BW, S24B420BW, S22B420BW user manual Troubleshooting Guide

Contents

User manual SyncMaster S19B420BW S19B420B S19B420M S22B420BW S24B420BWBN46-00232A-02 Cleaning Table Of ContentsBEFORE USING 7 THE PRODUCT CONNECTING AND 26 USING A SOURCEBrightness SCREEN SETUPCONFIGURING 42 TINT Connecting and Using a PCOff Timer Setting RESIZING OR RELOCATING THE SCREEN SETUP AND RESETReset Off Timer On/OffAuto Source Requirements Before Contacting Samsung Customer Service CenterINFORMATION 63 MENU AND OTHERS TROUBLESHOOTI 71 NG GUIDEAPPENDIX SPECIFICATIONSGeneral PowerSaver Standard Signal Mode Table Responsibility for the Pay Service Cost to CustomersIcons used in this manual Before Using the ProductSymbols for safety precautions CopyrightBefore Using the Product CleaningCleaning Before Using the ProductBefore Using the Product Securing the Installation SpacePrecautions for storage Before Using the ProductBefore Using the Product Safety PrecautionsElectricity and Safety Before Using the ProductInstallation and Safety Before Using the ProductBefore Using the Product Before Using the Product Before Using the ProductSAMSUNG Operation and SafetyBefore Using the Product Before Using the ProductBefore Using the Product Before Using the ProductBefore Using the Product Before Using the ProductCorrect posture to use the product Before Using the ProductBefore Using the Product 1 Preparations 1.1 Checking the Contents1 Preparations 1.1.1 Removing the Packaging1 Preparations 1.1.2 Checking the ComponentsComponents 1 Preparations1 Preparations 1.2 Parts1.2.1 Frontal Buttons To configure Customized Key, go to SETUP&RESET →1 Preparations OSD menu Adjust the screen brightnessAuto Adjustment function 1 PreparationsPorts 1.2.2 Reverse Side1 Preparations Port1 Preparations 1.3 Installation1.3.1 Attaching the Stand 1 Preparations1 Preparations 1.3.2 Adjusting the Product Tilt and Height1.3.3 Rotating the Monitor 1 Preparations1.3.4 Installing a Wall-mount Kit or Desktop Stand 1 Preparations1 Preparations 1.3.5 Anti-theft Lock 1 Preparations1 Preparations 2.1.1 Pre-connection Checkpoints 2 Connecting and Using a Source Device2.1 Before Connecting 2.2 Connecting the PowerConnection Using the DVI Cable 2.3 Connecting and Using a PC2.3.1 Connecting to a PC Connection Using the D-SUB Cable Analog TypeAUDIO IN AUDIO OUT Connecting to Headphones or Speakers2 Connecting and Using a Source Device 2 Connecting and Using a Source Device2 Connecting and Using a Source Device Changing the sound settings on Windows2 Connecting and Using a Source Device Control Panel → Audio → Speaker → Speaker Setup2.3.2 Driver Installation 2 Connecting and Using a Source Device2 Connecting and Using a Source Device 2.3.3 Setting Optimum Resolution 2 Connecting and Using a Source Device2 Connecting and Using a Source Device Go to Control Panel Display Settings and change the resolution 2.3.4 Changing the Resolution Using a PC2 Connecting and Using a Source Device Changing the Resolution on Windows XP2 Connecting and Using a Source Device Changing the Resolution on Windows Vista2 Connecting and Using a Source Device 2 Connecting and Using a Source Device Changing the Resolution on Windows2 Connecting and Using a Source Device Configure the screen settings such as brightness 3 Screen Setup3.1.1 Configuring Brightness 3.1 Brightness3 Screen Setup 3.2.1 Configuring Contrast3.2 Contrast 3 Screen Setup3 Screen Setup 3.3.1 Configuring Sharpness3.3 Sharpness 3 Screen Setup3 Screen Setup 3.4.1 Configuring SAMSUNG MAGIC Bright3.4 SAMSUNG MAGIC Bright 3 Screen Setup3 Screen Setup 3.5.1 Configuring SAMSUNG MAGIC Angle3.5 SAMSUNG MAGIC Angle 3 Screen Setup3 Screen Setup 3.6.1 Adjusting Coarse3.6 Coarse 3 Screen Setup3 Screen Setup 3.7.1 Adjusting Fine3.7 Fine 3 Screen SetupDynamic Contrast mode 4 Configuring Tint4.1.1 Configuring SAMSUNG MAGIC Color 4.1 SAMSUNG MAGIC Color4 Configuring Tint 4.2.1 Configuring Red4.2 Red 4 Configuring Tint4 Configuring Tint 4.3.1 Configuring Green4.3 Green 4 Configuring Tint4 Configuring Tint 4.4.1 Configuring Blue4.4 Blue 4 Configuring Tint4 Configuring Tint 4.5.1 Configuring the Color Tone Settings4.5 Color Tone 4 Configuring Tint4 Configuring Tint 4.6.1 Configuring Gamma4.6 Gamma 4 Configuring Tint5 Resizing or Relocating the Screen 5.1.1 Configuring H-Position & V-Position5 Resizing or Relocating the Screen 5.1 H-Position & V-Position5 Resizing or Relocating the Screen 5.2 Image Size5.2.1 Changing the Image Size 5 Resizing or Relocating the Screen5 Resizing or Relocating the Screen 5 Resizing or Relocating the Screen5 Resizing or Relocating the Screen 5.3.1 Configuring Menu H-Position & Menu V-Position5.3 Menu H-Position & Menu V-Position 4 Press to configure Menu H-Position or Menu V-Position6 Setup and Reset 6 Setup and Reset6.1 Reset 6.1.1 Initializing Settings Reset6 Setup and Reset 6.2 Language6.2.1 Changing the Language 6 Setup and Reset6 Setup and Reset 6.3.1 Configuring Eco Saving6.3 Eco Saving 6 Setup and Reset6 Setup and Reset 6.4 Off Timer On/Off6.4.1 Configuring Off Timer On/Off 6 Setup and Resetto configure Off Timer Setting 6.5 Off Timer Setting6.5.1 Configuring Off Timer Setting 6 Setup and Reset6 Setup and Reset 6.6 PC/AV Mode6.6.1 Configuring PC/AV Mode 6 Setup and Reset6 Setup and Reset 6.7.1 Configuring Key Repeat Time6.7 Key Repeat Time 6 Setup and Reset6 Setup and Reset 6.8.1 Configuring Customized Key6.8 Customized Key 6 Setup and Reset6 Setup and Reset 6.9.1 Configuring Auto Source6.9 Auto Source 6 Setup and Reset6 Setup and Reset 6.10.1 Configuring Display Time6.10 Display Time 6 Setup and Reset6 Setup and Reset 6.11 Menu Transparency6.11.1 Changing Menu Transparency 6 Setup and Reset7 INFORMATION Menu and Others 7 INFORMATION Menu and Others7.1 INFORMATION 7.1.1 Displaying INFORMATIONRestrictions and Problems with the Installation MagicTune 8 Installing the Software8.1.1 What is MagicTune? 8.1.2 Installing the Software8.1.3 Removing the Software 8 Installing the Software8 Installing the Software 8 Installing the Software 8.2.1 Installing the SoftwareRestrictions and Problems with the Installation MultiScreen 8.2 MultiScreen8.2.2 Removing the Software 8 Installing the Software8 Installing the Software 8 Installing the Software 8.3.1 Installing the SoftwareRestrictions and Problems with the Installation MagicRotation 8.3 MagicRotationSystem Requirements OS 8 Installing the Software8 Installing the Software e.g. 3D games8.3.2 Removing the Software 8 Installing the Software8 Installing the Software 9.1.2 Checking the Resolution and Frequency 9 Troubleshooting Guide9.1 Requirements Before Contacting Samsung Customer Service Center 9.1.1 Testing the Product9 Troubleshooting Guide 9 Troubleshooting GuideA beeping sound is heard when my PC is booting 9 Troubleshooting GuideThe volume is too low Adjust the volume9.2 Q & A 9 Troubleshooting Guide9 Troubleshooting Guide 9 Troubleshooting Guide 9 Troubleshooting Guide10 Specifications 10.1 General10 Specifications 10 Specifications 10 Specifications10 Specifications 10 SpecificationsPower saving mode 10.2 PowerSaver10 Specifications PowerSaver10.3 Standard Signal Mode Table 10 Specifications10 Specifications 10 Specifications 10 Specifications10 Specifications 10 Specifications10 Specifications 10 SpecificationsAppendix Contact SAMSUNG WORLDWIDEAppendix Appendix EUROPEAppendix Appendix AppendixAppendix AppendixAppendix AppendixMIDDlE EAST AFRICAOthers Responsibility for the Pay Service Cost to CustomersA Product damage caused by customers fault Not a product defectCorrect Disposal AppendixAppendix Gamma TerminologyAppendix OSDOn Screen DisplayAppendix ResolutionAppendix Plug & PlayIndex Index Responsibility for the Pay Service Cost to CustomersSafety Precautions SAMSUNG MAGIC Angle SAMSUNG MAGIC Bright SAMSUNG MAGIC Color Sharpness Standard Signal Mode Table