Before Contacting the After-Sales Service
GB
It always takes a little time to become familiar with a new appliance. If you have any of the problems listed below, try the solutions given. They may save you the time and inconvenience of an unnecessary service call.
| Problem | Checks/Explanation | |
|
|
| |
|
| • The main lead is not correctly plugged into a wall | |
| The system does not work | socket or the wall socket is not switched on. | |
|
| • The On/Standby button has not been pressed. | |
G |
|
| |
| • The volume has been completely turned down. | ||
E |
| • The correct function (TUNER, CD, AUX) has not | |
N | There is no sound | been selected. | |
E |
| • You have connected a set of earphones. | |
R |
|
| |
A |
|
| |
|
| ||
L | Incase it is not worked, even the action is taken | • Press the Preset EQ button for 5 seconds in power | |
| as above. | ‘OFF’(standby), then it is returned the original posi- | |
|
| tion (RESET) | |
|
|
| |
| The Timer does not work | • The timer has been stopped by pressing Timer | |
| on/off. | ||
|
| ||
|
|
| |
|
| • The CD function has not been selected. | |
|
| • The disc has been inserted face down or is either | |
C |
| dirty or scratched. | |
| The compact disc player does not start playing | • The laser sensor is dirty or dusty. | |
| • The system has not been installed on a flat, horizon- | ||
D |
| ||
| tal surface. | ||
|
| • Condensation has formed in the player; leave the | |
|
| system in a warm, airy room for at least one hour. | |
|
|
| |
|
| • The TUNER function has not been selected. | |
R |
| • The radio frequency has not been correctly selected. | |
A | Reception is poor or no radio stations are | • The aerial has been disconnected or is not facing | |
D | the right way. Turn it until you find the best orienta- | ||
received at all | |||
I | tion. | ||
| |||
O |
| • You are in a building that blocks radio waves; you | |
|
| must use an outside aerial. | |
|
|
|
If the above guidelines do not allow you to solve the problem, take a note of:
The model and serial numbers, normally printed on the rear of the system
Your warranty details
A clear description of the problem
Then contact your local dealer or SAMSUNG
24
