9Troubleshooting Guide

Screen issue

 

 

"Not Optimum Mode" is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 91).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "2.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 43) and Fine (page 44).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 91) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 35) and Contrast (page

 

36).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

9 Troubleshooting Guide 73

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Samsung S19C450MR, S22C450B, S19C450BW, S19C450BR, S20C450B, S19C450MW, S24C450BW, S24C450MW, S24C450BL, S27C450B Sound issue

S19C450BR, S22C450B, S24C450M, S27C450B, S24C450B specifications

Samsung's line of professional displays, including the S24C450MW, S22C450MW, S20C450B, S22C450BW, and S24C450BW, boasts a range of innovative features and technologies designed to enhance productivity and visual experience in diverse environments. These monitors are particularly aimed at business and professional users who demand reliability, performance, and style.

A key feature across this series is the use of Samsung's PLS (Plane-to-Line Switching) technology. PLS offers superior color accuracy and wider viewing angles compared to traditional TN panels. This characteristic is particularly beneficial in collaborative settings where multiple users need to view the screen simultaneously without color distortion or loss of clarity.

The resolution within this lineup spans Full HD (1920 x 1080) to increase detail and sharpness, making them suitable for a multitude of applications, from daily business tasks to more intensive design work. The 24-inch model, S24C450MW, stands out for its expansive screen real estate, ideal for multitasking and managing multiple windows concurrently.

All models feature a 178-degree viewing angle which ensures consistent image quality from various positions, essential in conference rooms or office settings where individuals might be seated at different angles in relation to the screen.

Additionally, these monitors are equipped with Samsung's MagicTechnology which provides features such as Magic Bright and Magic Upscale. Magic Bright adjusts the brightness, color, and contrast settings based on content type, while Magic Upscale enhances lower resolution images for better clarity.

Ergonomically designed stands enable users to adjust height, tilt, and swivel, promoting posture-friendly usage during long hours. The availability of VESA compatibility further allows for flexible mounting solutions, optimizing workspace utilization.

Connectivity options are robust, featuring both VGA and DVI-D ports to ensure compatibility with various devices. This versatility makes the monitors suitable for different setups, whether connecting to legacy systems or newer devices.

Moreover, energy efficiency is a priority, with these models meeting Energy Star certifications that help reduce power consumption, supporting sustainability efforts. The eco-friendly features not only save on electricity bills but also contribute to a smaller carbon footprint.

In summary, Samsung's S24C450MW, S22C450MW, S20C450B, S22C450BW, and S24C450BW offer an impressive blend of performance, ergonomic design, and advanced technologies, making them ideal choices for professionals seeking reliable and high-quality displays in their workflow.