13 Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 144).

 

 

The images on the screen look distorted.

Check the cable connection to the product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product.

screen.

Next, if required, change the settings, referring to

 

 

Standard Signal Mode Table (page 144) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

13 Troubleshooting Guide 122

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Samsung S24C300HL, S22C300H user manual Screen issue

S22C300H, S24C300HL specifications

The Samsung S24C300HL and S22C300H are two prominent models in Samsung's LED monitor lineup, designed to enhance visual performance for a variety of applications ranging from casual home use to professional environments. Both monitors share several core features and technologies while catering to slightly different user needs.

The S24C300HL boasts a 24-inch screen size with a Full HD resolution of 1920 x 1080 pixels, delivering vibrant visuals and sharp images that make it ideal for gaming, watching movies, and multitasking. It employs an LED-backlit display that provides enhanced brightness and energy efficiency compared to traditional monitors. The monitor's ultra-thin bezels allow for a more immersive viewing experience, especially when used in multi-monitor setups.

The S22C300H, on the other hand, is equipped with a smaller 21.5-inch display but retains the same Full HD resolution, ensuring that users can enjoy clarity and detail on a more compact screen. This model is particularly suited for those with limited desk space or for applications where a smaller form factor is advantageous.

Both models utilize Samsung's advanced PLS (Plane to Line Switching) technology, which not only offers wider viewing angles of up to 178 degrees but also enhances color reproduction. This translates to consistent and accurate colors, making these monitors perfect for graphic design, photo editing, and other color-critical tasks.

Another noteworthy characteristic common to both models is their impressive response times. With a rapid 5ms response time, ghosting and motion blur are significantly reduced during fast-moving scenes, which is essential for gamers and action movie enthusiasts.

Connectivity options for these monitors include HDMI and VGA inputs, providing flexibility in terms of compatibility with various devices and setups. Furthermore, both models are designed with user convenience in mind, featuring tilt-adjustable stands for ergonomic viewing angles.

In terms of energy efficiency, both the S24C300HL and S22C300H are Energy Star certified, reflecting Samsung's commitment to environmentally friendly technology without sacrificing performance.

In summary, the Samsung S24C300HL and S22C300H are well-engineered monitors that incorporate cutting-edge technologies and user-friendly features. Whether you choose the larger S24C300HL for its expansive display or the compact S22C300H for its space-saving design, both monitors deliver high-quality visuals and solid performance. These monitors represent Samsung's dedication to providing users with versatile and efficient display solutions.