Problema de la pantalla

La pantalla se muestra inestable y a continuación se

Una posible causa de que la pantalla se congele es que se esté utilizando una resolución distinta de la

congela.

recomendada, o que la señal no sea estable. Para solucionar el problema, cambie la resolución del PC a

 

la recomendada.

 

 

La pantalla no se muestra a pantalla completa.

Un archivo de contenido escalado SD (4:3) puede causar la aparición de barras de color negro en

 

ambos lados de la pantalla del canal HD.

 

 

 

Un vídeo con una relación de aspecto distinta a la del producto puede causar la aparición de barras de

 

color negro en las partes superior e inferior de la pantalla.

 

 

 

Cambie la configuración del tamaño de pantalla a pantalla completa, en el producto o en el dispositivo

 

fuente.

 

 

Problema con el sonido

No hay sonido.

Compruebe la conexión del cable de audio o ajuste el volumen.

 

 

 

Compruebe el volumen.

 

 

El volumen es demasiado bajo.

Ajustar el volumen.

 

 

 

Si el volumen sigue siendo bajo después de subirlo al máximo nivel, ajústelo en la tarjeta de sonido del

 

PC o el programa de software.

 

 

El vídeo está disponible pero no hay sonido.

Si hay un cable HDMI conectado, compruebe la configuración de salida de audio en el PC.

 

 

 

Si se utiliza un dispositivo fuente

 

•• Asegúrese de que el cable de audio está correctamente conectado al puerto de entrada de

 

audio del producto.

 

•• Compruebe la configuración de salida de audio del dispositivo fuente.

 

(Por ejemplo, si hay un cable HDMI conectado al monitor, es posible que deba cambiar a HDMI la

 

configuración de audio para la caja de cable.)

 

 

 

Si se utiliza un cable DVI-HDMI es necesario un cable de audio independiente.

 

 

 

Si el producto dispone de un puerto para auriculares, asegúrese de que no hay nada conectado a

 

dicho puerto.

 

 

 

Vuelva a conectar el cable de alimentación al dispositivo y reinícielo.

 

 

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Samsung SBB-SS08EL1/EN manual Problema con el sonido

SBB-SS08EL1/EN specifications

The Samsung SBB-SS08EL1/EN is a powerful digital signage player designed for various commercial applications, such as retail, transportation, and public information displays. Built to offer reliability and performance, this compact device integrates seamlessly with Samsung's extensive range of displays, providing an ideal solution for businesses seeking to enhance their visual communications.

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