Uncategorized Symptoms

Quick Check

Symptoms

Quick Check

 

 

 

Uncategorized Symptoms

1.

Make sure system is plugged into a known-good

• Unable to locate appropriate

 

outlet.

symptom code.

2.

Listen for boot chime, fan, optical drive, or hard

 

 

drive noise which indicates system is powering

 

 

up. If noise is heard, go to Won’t Start Up

 

 

symptom flow. If no noise is heard go to No

 

 

Power symptom flow.

 

3.

Attempt to boot from Install DVD to isolate

 

 

possible software issues.

 

 

 

Deep Dive

Check

Result

Action

Code

 

 

 

 

1. Verify whether existing

Yes

Jump to appropriate

 

symptom code applies to the

 

symptom code flow.

 

issue reported by the user.

 

 

 

No

Document reported failure

N99

 

 

 

and send feedback to

 

 

 

smfeedback2@apple.com

 

 

 

stating that a suitable

 

 

 

symptom code wasn’t found.

 

 

 

Provide as much detail as

 

 

 

possible.

 

 

 

 

 

2009-11-03

Mac mini (Late 2009) Symptom Charts — Startup and Power  34

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Apple LATE 2009 manual Symptoms Quick Check Uncategorized Symptoms, N99